DUYEN LE
Yarraville,VIC
Summary
As support worker I realise every person has different skills, preferences and support needs. I work in a way that suits each individual person. I aim to assist people to reach their chosen goals and improve their quality of life.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
Rising Stars Disability Support Service
Saint Albans, VIC
07.2022 - Current
- Helped clients identify and work towards clients individual goals.
- Supported people build on their independence and social skills.
- Transported clients, in my own car, to appointments, shopping venues and entertainment events according to their determined schedule and preferences
- Built and maintained rapport with clients and family members to facilitate trusting professional relationships
- Promoted community integration by providing extensive physical, emotional and social support.
- Asked clients for their feedback and adapted my services
Store Manager
House And Party
Altona, VIC
09.2015 - 12.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Education
NDIS Worker Screening Check Completed
Certificate IV Disability Support
Southern Cross Education Institute
North Melbourne, VIC11.2023
Certificate IV in Community Services Worker
Vostro Institute of Training Australia
Maidstone, VIC10.2015
Certificate III in Business Administration
Yarraville Community Centre
Yarraville, VIC09.2007
Certificate IV in English
RMIT University
Melbourne, VIC06.2007
Complete High School (year 12)
Viet Nam2002
Skills
- First Aid Certification
- NDIS Screening Check complete
- Police Check
- Working with Children Check
- Driver licence and car
- Diet and Nutrition knowledge
- Adaptability
- Teamwork
- Interpersonal Skills
- Ability to Work Under Pressure
- Communication Skills
Certification
- Certified IV in ESL RMIT University -2007
- Certificate III in Business Administrations-2007
- Certificate IV in Community Services Work -2015
- Certificate IV in Disability Support Work -11/2023
Hobbies
Reading Health and mindbody books
Travelling in natural places
Walking for fitness
Cooking
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Support Worker
Rising Stars Disability Support Service
07.2022 - Current
Store Manager
House And Party
09.2015 - 12.2021
NDIS Worker Screening Check Completed
Certificate IV Disability Support
Southern Cross Education Institute
Certificate IV in Community Services Worker
Vostro Institute of Training Australia
Certificate III in Business Administration
Yarraville Community Centre
Certificate IV in English
RMIT University
Complete High School (year 12)