Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Duyen Le

Milton,QLD

Summary

Greetings NB Lawyer, i am an Australian Resident who finished school last year, now seeking and maintain Full-Time position that offers professional challenges utilizing interpersonal skills, I have excellent time management and problem-solving skills.

Furthermore, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration/assistant position. I will always be ready to help team achieve company goals.

Applying to your company I can promised that I am capable of being an Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Collaborative candidate with dedication to partnering with coworkers to promote engaged, empowering work culture.

Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Client Relation Assistance

No Border Law Group
Brisbane , Queensland
2023.06 - Current
  • Enhanced case efficiency by streamlining legal documentation and research processes.
  • Answered telephone and coordinated meetings and conferences.
  • Provided key administrative assistance to senior management.
  • Managed administrative tasks for firm partners and associates.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Gathered and prepared sales materials in preparation for sales meetings.

Nail Technician

Jenny Nguyen
05.2022 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Collaborated with other members of salon staff to provide amazing client experience.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Offered personalized services according to needs and preferences.
  • Grew repeat client base through effective marketing and customer service.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.

Nail Technician

Helen La
01.2022 - 04.2022
  • Parents owned business, help managed customer, employees and documentation.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Communicated effectively with management concerning important customer issues.
  • Grew repeat client base through effective marketing and customer service.
  • Practiced highest standards of sanitation and sterilization of salon equipment.
  • Offered personalized services according to needs and preferences.

Education

High School Diploma -

Corinda State High School
Corinda, QLD
11.2021

Skills

  • Time Management
  • Customer Education
  • Verbal and Written Communication
  • Call Answering and Routing
  • Team Collaboration
  • Administrative Support
  • Creative Solutions
  • Front Desk Management
  • Improvement Plans
  • Team Meetings

Accomplishments

    Australian Citizenship & being multilingual/bi-lingual (English & Vietnamese)

    Managing parents business created opportunity to improved communication and customer services at a young age.

    Worked multiple casual jobs that requires skill and communication.

    Furthermore Accomplishments

  • Resolved product issue through consumer testing.
  • Increased productivity by implementing multiple process improvements.
  • Supervised team of 5 staff members.
  • Client Service - Developed long-term relationships with customers which increased repeat business.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Scheduling - Organized technician schedule for customer jobs.
  • Computer Proficiency - Created PowerPoint presentations that were used for business development.

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Client Relation Assistance

No Border Law Group
2023.06 - Current

Nail Technician

Jenny Nguyen
05.2022 - Current

Nail Technician

Helen La
01.2022 - 04.2022

High School Diploma -

Corinda State High School
Duyen Le