Duyen Nguyen Khanh
Melbourne,VIC
Summary
Hardworking and reliable employee with a proven track record of operating cash registers, managing transactions, and providing top-notch customer service. Highly organized, proactive, and punctual, with a strong ability to work effectively within team environments. Skilled in counting money, processing payments, and building positive customer relationships. Consistently ensures accurate handling of funds, meeting strict compliance standards to maintain financial accuracy.
A friendly and engaging Cashier with experience delivering excellent customer service in fast-paced retail environments. Adept at promoting seamless store operations through strong payment processing, communication, and customer engagement skills. Recognized for contributing to a smooth and efficient workplace while upholding the highest standards of service.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Server
Ho Chi Minh
02.2022 - 07.2023
- Warmly greeted and welcomed customers upon arrival, presenting them with menus and providing detailed descriptions of food and drink options.
- Accurately and efficiently took customer orders, ensuring all requests were clearly communicated to the kitchen and bar staff for prompt service.
- Expertly managed beverage orders, delivering drinks swiftly while ensuring proper presentation and accuracy.
- Consistently delivered outstanding customer service, creating a welcoming atmosphere and responding promptly to any inquiries or special requests to enhance the guest experience.
- Courteously served food to guests at their tables, maintaining a friendly and professional demeanor throughout the dining experience.
- Collaborated effectively with fellow waitstaff, assisting with refills, additional orders, and the timely delivery of food when necessary to ensure smooth service operations.
- Maintained a clean and organized dining area by clearing dishes between courses, and promptly removing tableware once guests had finished dining.
Cashier
Cashier
Ho Chi Minh
02.2022 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
Education
Bachelor of Arts - Motion Desgin
Swinburne University of Technology
Melbourne, VICSkills
- Fast Learner: Quickly adapt to new tasks and responsibilities
- Customer Service: Friendly, approachable, and able to handle customer inquiries with a positive attitude
- Communication: Clear and effective verbal communication, ensuring smooth interactions with customers and colleagues
- Teamwork: Work well within a team, supporting colleagues and contributing to a positive work environment
- Cash Handling: Comfortable processing payments and managing transactions accurately
- Time Management: Able to prioritize tasks and work efficiently, especially during busy periods
- Punctuality: Consistently reliable and punctual, always ready to meet work commitments
- Flexibility: Willing to work weekends and flexible hours to meet the needs of the business
Languages
English
Professional
Vietnamese
Native/ Bilingual
About Me
- Enthusiastic and friendly individual, new to the job market but a fast learner with a strong willingness to adapt and grow. Eager to contribute positively to the team and provide excellent customer service. Open to working weekends and flexible hours to support business needs, and always ready to learn new skills while maintaining a positive attitude.
Timeline
Wait Staff Member
Server
02.2022 - 07.2023
Cashier
Cashier
02.2022 - 07.2023
Bachelor of Arts - Motion Desgin
Swinburne University of Technology
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