Duyen (Stella) Hoang
Springvale,Australia
Summary
Highly qualified graduate pharmacist with over 4 years of experience seeking a part-time position with a reputable pharmacy. Seeks to utilize academic background and gain valuable experience and knowledge in the pharmaceutical industry. Committed to providing exceptional patient care and ensuring safe and accurate medication dispensing. Eager to contribute to a team-oriented environment that values professionalism and continuous learning.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Placement student
TERRYWHITE CHEMART CLEVELAND
03.2018
- Receive prescription and communicate required medications to pharmacist
- Assist pharmacist with drug preparation and stock inventory
- Processed customer sales and cash transaction
- Answer customer enquiries about medicine, or current stock
- Dispensing prescription
- Counseling patients with dispensed medicines and OTC products
- Stocking pricing and shelving
- Received prescription and ensured their completeness and validity
- Provided the medications purchased by the patient
- Gathering information and statistics regarding new prescription and refills
- Assisting Pharmacist in interpreting and transcribing medication information
Full time Pharmacist
RINGWOOD Healthsave and Blackburn Amcal
- Dispensed medications to patients accurately, following prescriptions and regulatory standards, ensuring proper dosages and instructions
- Managed pharmacy stock, ensuring medication availability, proper storage, and minimal wastage
- Accurately dispensed prescription medications and monitor medication adherence among nursing home’s residents
- Performed medication reconciliation upon admission, ensuring complete and accurate medication records
- Conducted regular medication reviews and collaborate with healthcare teams to address adverse drug reactions, interactions, and side effects
- Provided expert advice on over-the-counter products, ensuring appropriate self-care recommendations
- Vaccinated patients to provide immunity against influenza, whooping cough and covid-19
Part time Pharmacist
HEATHMONT FRICELINE PHARMACY
01.2021 - 01.2022
- Provided consultations and answered inquiries from patients, healthcare professionals regarding drugs, potential side effects and specified use
- Educated patient on possible drug interaction, potential side effects, and optimal methods of administration
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Vaccinated patients to provide immunity against influenza, whooping cough and covid-19
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive use
Part time Pharmacist
RIPPONLEA DIRECT CHEMIST OUTLET
02.2021 - 10.2021
- Provided friendly customer service at prescription drop off and pick up counters
- Performed all necessary functions, including providing information on all prescription and non prescribing medications and products
- Methadone and suboxone dosing and balancing
- Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage
- Responded to queries regarding drug availability, dosage indications and compatibility
- Communicated directly with doctor’s offices via telephone, fax and email
Registered Pharmacist
MT EVELYN PHARMACY
12.2020 - 07.2021
- Built solid customer relationships and delivering exceptional service
- Performed all necessary functions, including providing information on all prescription and non prescribing medications and products
- Claimed for PBS Safety Net payment
- Communicated regularly with health professionals regarding patient medication and possible interactions and side effects
- Methadone and suboxone balancing
- Consulted on any problems/ questions including non formulary drug orders, adverse side effects, drug interactions, side effects, incompatibilities
Pharmacy Intern
MT EVELYN PHARMACY
01.2019 - 12.2020
- Performed under the direct supervision of registered pharmacists, the monitoring and drug information in manner, which ensures optimal patient care
- Counseled patients regarding medication use, medication allergies and sensitivities
- Prepared and dispensed large amount of medication under supervision of a pharmacist
- Under the supervisor of a pharmacist, monitored selected patients drug therapy to ensure effective therapy
- Assisted pharmacist managers in developing and implementing new programs and actively participates in gathering accurate data for quality assurance issues
- Provided customers with recommendations on OTC lines on pharmaceutical and cosmetic products
- Prepared the Webster-pak medications pack for community patients and nursing house’s residents
- Claimed for PBS Safety Net payment
- Communicated regularly with health professionals regarding patient medication and possible interactions and side effects
Education
VICTORIA PHARMACIST IMMUNISATION PROGRAM -
PSA
01.2021
BACHELOR OF PHARMACY - (HONORS)
University of Queensland
11-2018
MEDICAL ADMINISTRATION -
Mater Hospital
Brisbane, Queensland01.2017
HIGHER SCHOOL CERTIFICATE -
St John Anglican College
Brisbane, Queensland12-2011
Skills
- Retail Pharmacy Knowledge
- Customer Engagement Skills
- Knowledge of retail and pharmaceutical goods
- Proficient in Dispensing skills
- Providing S2/S3 Medicine
- High professional integrity and ethics
- Proactive Problem Solver
- Effective Issue Resolution
- Effective Complaint Management
- Effective Organization
- Consistent Punctuality
- Efficient Workload Organization
- Effective Stress Handling
- Proficient in Deadline Management
- Enhanced Work Efficiency
- Excellent Communication Skills
- Innovative knowledge in sales and marketing strategies
- Effective Team Collaboration
- Cross-Cultural Adaptability
- Experienced with Digital Tools
- Proficient Computer Skills
- Experience with FRED Dispensing System
- Experience with Z Dispensing Software
Languages
Fluent in English
Fluent in Vietnamese
Key Skills And Experience
- Possess retail pharmacy experience and customer service
- Possess knowledge of retail and pharmaceutical goods - including non-prescription medications, first aid supplies, or supplements
- Dispensing prescription
- Supplying S2/S3 medicine
- Possess high professional integrity and ethics
- Self-Motivated, able to learn new methods and procedures quickly
- Approachable and friendly, can solve problems and deal with customer complaints well
- Organized and punctual, can prioritize workload to handle stress and strict deadlines to achieve efficient productivity
- Excellent Communication Skills
- Possess innovative knowledge in sales and marketing strategies to improve businesses
- Works well in a Team, can also work in various cultural settings
- Autonomous and independent, can work under minimal supervision
- Technology Savvy, with great computer knowledge & skills
- Proficient in dispensing skills with FRED dispensing software and Z dispensing software
Certification
- First Aid Certification
- Vaccination Certification
Timeline
Part time Pharmacist
RIPPONLEA DIRECT CHEMIST OUTLET
02.2021 - 10.2021
Part time Pharmacist
HEATHMONT FRICELINE PHARMACY
01.2021 - 01.2022
Registered Pharmacist
MT EVELYN PHARMACY
12.2020 - 07.2021
Pharmacy Intern
MT EVELYN PHARMACY
01.2019 - 12.2020
Placement student
TERRYWHITE CHEMART CLEVELAND
03.2018
MEDICAL ADMINISTRATION -
Mater Hospital
Full time Pharmacist
RINGWOOD Healthsave and Blackburn Amcal
VICTORIA PHARMACIST IMMUNISATION PROGRAM -
PSA
BACHELOR OF PHARMACY - (HONORS)
University of Queensland
HIGHER SCHOOL CERTIFICATE -
St John Anglican College
Similar Profiles
Gemma HurrenGemma Hurren
Work Experience at Terry White ChemartWork Experience at Terry White Chemart
Tayah GarveyTayah Garvey
NA at TERRY WHITE CHEMARTNA at TERRY WHITE CHEMART
Kiani SmithKiani Smith
Pharmacy Assistant at TerryWhite ChemmartPharmacy Assistant at TerryWhite Chemmart