Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Work Preference
Quote
Interests
Websites
Timeline
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Duygu Dee Efe

Duygu Dee Efe

Melbourne,VIC

Summary

Dynamic professional with a rich background at Zumbo, where I excelled in dessert preparation and customer service. Renowned for precision in pastry techniques and a high-energy attitude, I have a proven track record of enhancing customer satisfaction and mastering complex flavor combinations. My multilingual skills and empathy ensure exceptional client interactions across cultural boundaries.

Overview

8
8
years of professional experience

Work History

Pastry Chef

Zumbo
South Yarra, Vic
03.2016 - 02.2018
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Developed unique recipes for pastries and desserts, using seasonal ingredients.
  • Finished baked goods with glazes, icings and other toppings.
  • Measured and weighed ingredients to prepare dough for recipes.
  • Combined ingredients by hand and with electric mixing equipment.
  • Monitored food quality and safety standards in the kitchen.
  • Ensured proper storage of products to prevent spoilage or contamination.
  • Teamwork is a priority.

Aviation Protection Officer

ISS
Melbourne, Vic
11.2007 - 02.2018
  • As an Aviation Protection Officer, my role is mainly customer service-oriented.
  • Providing outstanding customer relations, training new beginners, and getting the job done were my main objectives while working at Melbourne Tullamarine Airport.
  • I also deal with difficult passengers on a day-to-day basis. Ensuring the safety of all the passengers, and assisting in any matters that may arise at any time, is the most important focus for me.
  • I have always provided my employer and clients with high integrity, reliability, a professional image, and a positive can-do attitude.

Poultry Sales Assistant

Has Poultry
Gladstone Park, Vic
02.2006 - 12.2006
  • Assist all customers.
  • Resolve customer complaints.
  • Ensure that customers receive an adequate level of service.
  • Develop rapport with customers.
  • Customer service, along with hygiene, was the most important focus for me.

Education

Some College (No Degree) - Certificate IV in Patisserie

William Angliss Institute of TAFE
Melbourne, VIC
12-2016

High School Diploma -

Gladstone Park S.C
Gladstone Park
12-2006

Skills

  • Multilingual skills
  • Passenger screening
  • Advanced Turkish Fluency
  • Public speaking
  • Customer service
  • Attention to detail
  • Proficient in Flavor Combinations
  • Dessert preparation
  • Precision measuring
  • Pastry techniques
  • Sanitation practices
  • Complaint resolution
  • High-energy attitude
  • Cultural awareness
  • Empathy and patience

Languages

Turkish
Full Professional
English
Native/ Bilingual

Certification

2014 - CSIA Certified Customer Service Organisation Certificate

2007- Cert III/IV in Security Operations

2013 - Cert IV in Patisserie by Australian College of Vocational Education

Certificate of Appreciation William Angliss - 2016

Certificate of Appreciation William Angliss - 2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Important To Me

Work-life balance

Quote

Before you judge me, make sure that your perfect first.
Me.

Interests

Baking

Reading

Shopping

Family time

Gut health

Skin Care

Timeline

Pastry Chef

Zumbo
03.2016 - 02.2018

Aviation Protection Officer

ISS
11.2007 - 02.2018

Poultry Sales Assistant

Has Poultry
02.2006 - 12.2006

Some College (No Degree) - Certificate IV in Patisserie

William Angliss Institute of TAFE

High School Diploma -

Gladstone Park S.C
Duygu Dee Efe