Dwayne Pereira
Melbourne,VIC
Summary
Good collaboration skills, communication abilities, strong interpersonal skills & self motivation. Understanding of general employability skills along with learning from others and developing a variety of skills as a professional to help meet the business's Criteria.
Overview
3
3
years of professional experience
Work History
Case Manager
Give a Care Pty Ltd
01.2023 - 06.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Developed partnerships with local agencies to provide broader range of services for clients, broadening their support network.
- Trained new case managers, raising team's overall competency and service delivery standards.
Picker Packer
Aldi Distribution Center
12.2021 - 03.2022
- Enhanced order accuracy by carefully picking and packing items per specifications.
- Packaged Major frozen food orders, packaged boxes, and loaded into forklift.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
VCE / ACCELERATED VET -
St. Peter's College
Clyde North, VIC11.2021
Skills
Excellent Communication
Team Player
Time Management
Meeting Business Criteria's and KPI's
Self Motivation
Able to work effectively under pressure
Thrive in high-stress environments
Large profile Management
Experienced in managing extensive client profiles
Timeline
Case Manager
Give a Care Pty Ltd
01.2023 - 06.2024
Picker Packer
Aldi Distribution Center
12.2021 - 03.2022
VCE / ACCELERATED VET -
St. Peter's College
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