Summary
Overview
Work History
Education
Skills
Timeline
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Dwenzel Wenceslao

Summary

Persuasive Distributor Sales Representative 1.4 year's of experience selling digital products such as education in the financial industry. Strategically promoted company products and demonstrated features in alignment with consumer trends. Combined strong communication, organization and time management to surpass revenue goals.


Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.


Exceptionally talented professional in restaurant industry offering dynamic skills in meal preparation, portion sizing and plating. Experienced Chef de Partie with background working in high-end establishments and within multiple cuisines.

Overview

4
4
years of professional experience

Work History

Distributor Sales Consultant

Jifu
01.2024 - Current
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Coordinated promotional events to showcase products and drive brand awareness.
  • Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.
  • Consistently met or exceeded assigned sales quotas by employing effective prospecting, negotiation, and closing techniques.
  • Generated leads through networking events, trade shows, referrals, and cold calling initiatives.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Negotiated favourable pricing and payment terms with clients, balancing the interests of both parties to achieve mutually beneficial agreements.

Distributor Sales Consultant

Eaconomy
09.2023 - 01.2024
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Coordinated promotional events to showcase products and drive brand awareness.
  • Participated in industry events, networking with potential clients and partners while representing the company professionally.
  • Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.
  • Managed distributor incentives programs that motivated partners to achieve higher sales goals.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Consistently met or exceeded assigned sales quotas by employing effective prospecting, negotiation, and closing techniques.
  • Generated leads through networking events, trade shows, referrals, and cold calling initiatives.
  • Established long-term relationships with key decision-makers in target industries, fostering trust and credibility among clients.
  • Enhanced product knowledge through continuous training sessions, staying up-to-date on industry trends and product offerings.
  • Developed strong customer base through efficient and reliable service.
  • Negotiated favourable pricing and payment terms with clients, balancing the interests of both parties to achieve mutually beneficial agreements.

Distributor Sales Consultant

IGenius
01.2023 - 09.2023
  • Negotiated favourable pricing and payment terms with clients, balancing the interests of both parties to achieve mutually beneficial agreements.
  • Consistently met or exceeded assigned sales quotas by employing effective prospecting, negotiation, and closing techniques.
  • Generated leads through networking events, trade shows, referrals, and cold calling initiatives.
  • Increased sales revenue by building and maintaining strong relationships with clients and providing exceptional customer service.
  • Established long-term relationships with key decision-makers in target industries, fostering trust and credibility among clients.
  • Enhanced product knowledge through continuous training sessions, staying up-to-date on industry trends and product offerings.
  • Implemented effective sales strategies to optimize sales performance within the assigned territory.

Chef De Partie

Soul Peppers - Surfers Paradise
09.2022 - 01.2023
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Operated all kitchen equipment safely to prevent injuries.
  • Rotated stock to use items before expiration date.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Complied with portion and serving sizes as per restaurant standards.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
  • Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
  • Assisted in staff training, developing strong teamwork and consistency in dish preparation.
  • Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.

Front of House Manager

Lamiay Kaayo Filipino Cuisine - Surfers Paradise
06.2022 - 01.2023
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Reduced wait times for customers by optimizing seating arrangements and implementing effective table management practices.
  • Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.

Chef De Partie

Oppane Korean Cuisine - Southport
05.2021 - 08.2022
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Operated all kitchen equipment safely to prevent injuries.
  • Rotated stock to use items before expiration date.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Complied with portion and serving sizes as per restaurant standards.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
  • Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
  • Assisted in staff training, developing strong teamwork and consistency in dish preparation.
  • Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
  • Ensured compliance with food safety regulations by maintaining proper storage protocols for perishable items and promptly addressing any potential hazards.

Chef De Partie

Ari Thai - Robina
01.2021 - 08.2021
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Operated all kitchen equipment safely to prevent injuries.
  • Rotated stock to use items before expiration date.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Complied with portion and serving sizes as per restaurant standards.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.

Chef De Partie

Saiko Teppanyaki - Robina
01.2021 - 08.2021
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained well-organized mise en place to keep work consistent.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Operated all kitchen equipment safely to prevent injuries.
  • Rotated stock to use items before expiration date.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Complied with portion and serving sizes as per restaurant standards.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.

Apprentice Chef

Novotel Surfers Paradise
01.2020 - 01.2021
  • Set up food stations by following chef's orders.
  • Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
  • Maintained well-organized mise en place to keep work consistent.
  • Prepared cooking ingredients for chef.
  • Performed other tasks as assigned by sous chef or chef
  • Acquired knowledge of diverse cooking methods including grilling, baking, frying, sautéing and steaming to produce high-quality dishes efficiently.
  • Continuously expanded culinary knowledge by attending industry events and workshops, staying informed of the latest trends in food preparation and presentation.

Education

High School Graduate -

Benowa State High School
Benowa, QLD
11.2020

Diploma of Business -

Aurora Training Institute
Bundall, QLD
11.2020

Certificate III in Commercial Cookery - Yr 1 Completed

Icon Training Academy
Robina, QLD
11.2020

Certificate II in Tourism -

Prestige Service Training
Robina
10.2020

Skills

  • CRM proficiency
  • Performance Tracking
  • Team Management
  • Food allergy understanding
  • Knife Skills
  • Food presentation
  • Staff Management
  • Conflict Resolution
  • Guest Relations
  • Problem-solving skills
  • Time Management
  • Customer Service
  • Objection handling
  • Target Achievement
  • Data Collection
  • Persuasive Speaking
  • Closing Techniques
  • Problem-Solving

Timeline

Distributor Sales Consultant

Jifu
01.2024 - Current

Distributor Sales Consultant

Eaconomy
09.2023 - 01.2024

Distributor Sales Consultant

IGenius
01.2023 - 09.2023

Chef De Partie

Soul Peppers - Surfers Paradise
09.2022 - 01.2023

Front of House Manager

Lamiay Kaayo Filipino Cuisine - Surfers Paradise
06.2022 - 01.2023

Chef De Partie

Oppane Korean Cuisine - Southport
05.2021 - 08.2022

Chef De Partie

Ari Thai - Robina
01.2021 - 08.2021

Chef De Partie

Saiko Teppanyaki - Robina
01.2021 - 08.2021

Apprentice Chef

Novotel Surfers Paradise
01.2020 - 01.2021

High School Graduate -

Benowa State High School

Diploma of Business -

Aurora Training Institute

Certificate III in Commercial Cookery - Yr 1 Completed

Icon Training Academy

Certificate II in Tourism -

Prestige Service Training

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Dwenzel Wenceslao