Summary
Overview
Work History
Education
Skills
2024 Director-General Award Nominee
Timeline
Generic

Dylan Atkinson

Canberra,ACT

Summary

I am a resourceful and accomplished retail and hospitality professional with extensive experience in administration, merchandising, marketing, customer service and various other operational and technical functions. I am also a committed and motivated individual with exceptional relationship management and decision-making skills, strong work ethic, professional demeanor and great initiative. I pride myself on being an energetic and reliable team player skilled with working with a diverse group of people. The core skills I have developed over my career are easily transferrable to other fields and I am always open and eager to learning and develop new skills.

Overview

9
9
years of professional experience

Work History

A/g Executive Officer | SOGC

ACT Health
10.2024 - Current

o Provide high level strategic advice and support to the Chief Information Officer, and other Divisional Executives within the context of relevant legislation, strategic directions and policies.

o Oversee the provision of Secretariat Services and reporting for all committees lead by the Office of the Chief Information Officer

o Oversee and guide the whole of Division approach to human resources matters, including overall coordination of all recruitment, position management, performance management and staff development.

o Preparation and coordination of Ministerial Minutes, Briefs, Correspondence and associated documentation

o Lead the Executive Support function and lead the optimisation of workflows for clearance processes

o Coordination of Communications to the division including but not limited to CIO Weekly updates.

o Undertake other duties appropriate to this level of classification that contribute to the Directorate.

Business Manager

ACT Health
06.2023 - 10.2024
  • Coordination of clearances and approvals
  • Credit card and Invoice acquittals
  • Coordination of recruitment for division
  • Assistance to the Chief Information Officer/ Executive Group Manager 2

Executive Assistant

ACT Health
07.2022 - 06.2023
  • Branch recruitment coordination
  • Calender and email management for 4 senior executives
  • Minute taking for branch meetings

Business Support Officer

DDTS
07.2021 - 07.2022
  • Labour Hire contract management
  • Timekeeping audits
  • System training
  • Executive and branch support

Franchisee Services Manager

Flip Out Australia
11.2019 - 06.2021
  • Weekly payroll processing for Head Office and various arenas including base salary, shift penalties, tax, superannuation, monitoring and entering leave data and bonus payments
  • Support various arenas Australia wide by being the first point of contact for queries from Franchisees and staff on a range of matters
  • Provide advice and guidance to areas on promotional details and materials, effective merchandising strategies, stock levels and sales and budget targets
  • Representing the business on behalf of the owners at meetings with external stakeholders and potential business partners
  • First point of contact for any Work, Health and Safety matters, responsible for reviewing incident reports and advising franchisees of their legislative requirements under the Work Health and Safety Act 2011

Restaurant Manager

McDonalds
10.2015 - 11.2019
  • Lead a restaurant of approximately 110 staff, ranging from crew members to shift managers
  • Scheduling staff hours, leave management, recruiting and onboarding new crew members and performance management
  • Ensuring food safety compliance, including investigating and resolving complaints related to food quality and service, maintain food and equipment inventory and keep records
  • Receive and schedule food and beverage delivery according to food safety standards
  • Forecast food and beverage consumption to ensure enough stock was ordered to minimise shortages or waste
  • Counting large sums of money and making bank deposits
  • Monitoring budgets and financial transactions, ensuring expenditures were authorised and budgeted for
  • Complete payroll processing including compliance with ATO and superannuation requirements

Education

High School Diploma -

Year 12 Certificate
Yass High School
09-2012

Skills

    Strong Administration Skills
    Excellent Customer Service/Focus

    Reliable and Punctual
    Professional
    Strong willingness to learn

2024 Director-General Award Nominee

- Quiet Achiever Nominnee 

Timeline

A/g Executive Officer | SOGC

ACT Health
10.2024 - Current

Business Manager

ACT Health
06.2023 - 10.2024

Executive Assistant

ACT Health
07.2022 - 06.2023

Business Support Officer

DDTS
07.2021 - 07.2022

Franchisee Services Manager

Flip Out Australia
11.2019 - 06.2021

Restaurant Manager

McDonalds
10.2015 - 11.2019

High School Diploma -

Year 12 Certificate
Dylan Atkinson