Dylan Berrigan
Fletcher,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My prior background of 10 years as a Heavy Plant Operator in the mining and civil construction industry has fostered a strong commitment to the safety of myself and my colleagues, as well as intricate teamwork and communication in a high-stakes work environment. I have carried these skills forward into my new career in the IT Sector.
Overview
4
4
years of professional experience
Work History
IT Systems Administrator
AlliedICT
Cooranbong, NSW
09.2020 - Current
- Installed and configured operating systems, software applications, and system management tools.
- Provided technical support to users regarding hardware, software, and networking issues.
- Developed backup procedures to ensure data security and integrity.
- Implemented security measures such as firewalls and user access controls.
- Created user accounts with appropriate privileges in accordance with organizational policies.
- Managed storage devices such as RAID arrays, SANs, NASs. for optimal utilization of resources.
- Deployed virtual machines using hypervisors like VMWare ESXi or Microsoft Hyper-V.
- Configured switches, routers, wireless access points. according to best practices guidelines.
- Maintained an inventory of all IT assets including hardware and software licenses.
- Coordinated with vendors for timely procurement of new equipment or replacement parts when needed.
- Developed scripts in scripting languages such PowerShell to automate routine tasks.
- Implemented and provided technical support for voice services and equipment.
- Consulted users to determine areas in need of improvement.
- Promoted continuous improvement for IT governance processes.
- Installed security software to protect networks.
- Ensured compliance with industry standards related to information security, privacy regulations.
- Provided appropriate permissions to users for accessing files and databases.
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
- Installed firewalls and antivirus software to improve cybersecurity.
- Decreased spam with firewall filtering and real-time spam black lists for incoming emails.
- Performed data backups and disaster recovery operations.
Education
Cert IV - General IT, Networking
TAFE NSW
Glendale, NSW12-2019
Cert III - General IT, Networking
TAFE NSW
Glendale, NSW06-2019
Skills
- Network Administration
- Hardware Installation
- Application support
- Incident Management
- Patch management
- User Training
- VoIP Systems
- Scripting Languages
- Virtualization Technologies
- Disaster Recovery
- Active Directory
- Asset Management
- Storage Management
- Access Control
- Various ticket management platforms (Atera, Jira, Service-now)
Affiliations
- Drums - I have played drums for 17 years. Currently gigging with a covers band and writing originals in another.
- Shooting - Rifle and clay target
- Creative writing
Timeline
IT Systems Administrator
AlliedICT
09.2020 - Current
Cert IV - General IT, Networking
TAFE NSW
Cert III - General IT, Networking
TAFE NSW
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