Dylan Bray
Kangaroo Flat,VIC
Summary
I am a motivated sales assistant committed to providing excellent customer service. Organized and skilled at helping customers find the products and services that they need. Well versed in product placement and merchandising. I have experience in inventory and shipment processing. I am a detail-oriented team player with strong organizational skills. I pride my ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Assistant / Footwear
Rebel
10.2018 - Current
- Assisting customers with prompt and polite support in-person and via telephone.
- Help customers locate products and checking store system for merchandise at other sites.
- Use friendly sales approach to understand customer needs and requirements
- Refund payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Training new footwear sales staff
- Boosting team profits with great time and resource management focused on meeting and exceeding sales targets.
- Duty Manager of the store over the last three and a half years, in Managers absence, taking on Managerial duties overseeing the day with opening and closing the store
Education
Crusoe College
Kangaroo Flat11.2015
Skills
- Product and Service Sales
- Stocking and Replenishing
- Returns and Refunds
- Sales Expertise
- Opening and Closing Procedures
- Product Management and Pricing
- Cash Handling
- Till Counting
- Corrective Actions
- Cash Register Operation
- Payment Processing
- Meeting KPIs
- Time management
- Customer Satisfaction
Timeline
Sales Assistant / Footwear
Rebel
10.2018 - Current
Crusoe College
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