IT Technician
Open To Work
Dylan Breeze
ProAdvance IT
Mildura,VIC
Work Preference
Job Search Status:
Open to work
Desired start date:
Flexible
Desired Job Title
IT / ATM TechnicianIT TechnicianIT Support EngineerIT Consultant
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemote
Location:
Mildura, VIC
Open to relocation:
No
5
years of professional experience
2
years of post-secondary education
Detail-oriented IT Technician with strong skills in advanced troubleshooting, hardware repair, and customer service. Committed to delivering effective solutions and enhancing system performance.
Work History
IT / ATM Technician
2 Years 1 Month- Diagnosed and resolved technical issues in hardware and software systems.
- Installed and configured operating systems and applications for end-users.
- Provided technical support via phone, email, and in-person interactions.
- Maintained inventory of IT equipment, ensuring availability of necessary components.
- Assisted in network setup and troubleshooting to enhance connectivity.
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, IP Phones, etc.
- Diagnosed and repaired ATM hardware and software issues to ensure optimal functioning.
- Conducted routine maintenance checks to enhance machine reliability and performance.
- Enhanced ATM functionality by performing regular maintenance and updates on software and hardware systems.
Retail Worker
3 Years 4 Months- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Maintained store cleanliness and organization to ensure safe, welcoming environment for shoppers.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Restocked shelves regularly, ensuring product availability and appealing displays for customers.
- Provided support during inventory management, contributing to accurate stock levels and efficient replenishment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
ICT40120 Cert III - IT
Skills
Desktop technical support
Hardware installation
Technical support
Active Directory administration
Microsoft 365 administartion
Software configuration
Network troubleshooting
Remote support
System administration
Network maintenance
Help desk operations
Wireless networking
IT documentation
IT asset management
Server maintenance
Information security
User training
Data recovery
Peripheral repair
Software updating
Problem-solving
Technical troubleshooting
Teamwork and collaboration
Microsoft windows and office
Computer diagnostics
Network connectivity
Diagnostic skills
Security protocols
Teamwork and collaboration
Customer service
Problem-solving
Time management
Hardware repair
Equipment calibration
Advanced troubleshooting
Cash handling expertise
Timeline
Sunraysia Institute of TAFE
ICT40120 Cert III from IT
01.2025 - CurrentRead More
IT / ATM Technician
ProAdvance IT
07.2024 - 08.2026Read More
Retail Worker
Target Mildura
03.2021 - 07.2024Read More