Dylan Cameron
Frankston south,VIC
Summary
I have been a shift manager at McDonald's for just over a year now. Within six months of demonstrating my skills and abilities as a shift manager, I was promoted to the customer experience manager role, where I dealt with customer complaints, and also managed the store's crew roster and hourly projections, which I have been doing for the last eight months.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Department Manager
Macdonald
Frankston South, VIC
03.2021 - Current
- Monitored daily sales figures to track trends in customer buying behavior.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
Mount Erin Collage
Frankston, VICSkills
- Sales forecasting
- Team leadership
- Effective communication
- Adaptability and flexibility
- Retail
- Conflict resolution
- Safety procedures
Certification
- Certificate IV Real Estate 2024
- Certificate II Hospitality 2022
Accomplishments
- I was chosen to be a part of a McDonald's conference for my outstanding skills
- MVP in basketball 2016
Affiliations
- Go to the gym
- Going out with friends
References
References available upon request.
Timeline
Department Manager
Macdonald
03.2021 - Current
Mount Erin Collage
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