Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dylan Ferreira

Canterbury

Summary

I am a results-driven professional with excellent troubleshooting and customer service skills. I have exceptional written and verbal communication skills, adept at fostering strong customer relationships and delivering exceptional service. I demonstrate proficiency in diagnosing and repairing intricate mechanical and electrical systems, enhancing overall reliability. I'm known for adaptability and a robust work ethic, consistently achieving high standards of customer satisfaction and safety in dynamic environments. I excel in a team driven environment where i am able to showcase problem solving skills along with critical thinking skills. I pride myself on time management and punctuality which highlights my overall work ethic.

Overview

7
7
years of professional experience

Work History

Automotive Technician

Purnell Motors
02.2020 - Current
  • Diagnosing and repairing mechanical and electrical faults found within all Jaguar Land Rover vehicles.
  • Professionally Trained through JLR technical programme to understand vehicle function and specifications.
  • Liaison with customers to better understand issues and other faults there vehicle has.
  • Extensive knowledge of all vehicles, current and old and the technologies that are implemented within the drivetrain and electrical systems.
  • Hands on experience repairing difficult mechanical components found within expertly engineered vehicles
  • Licensed HVAC technician able to repair and diagnose HVAC issues on all vehicles.
  • Performed safety and emissions inspections on vehicles in accordance with NSW regulations
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.

Warehouse Lead

DRICOPER DENIM
01.2018 - 11.2019
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Oversaw daily operations and shipping and handling processes.
  • Inspected products and ensured products met the highest quality standard
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Worked under intense deadlines to meet customer satisfaction

Warehouse Worker

DRICOPER DENIM
02.2017 - 01.2018
  • Loaded, unloaded, and moved material to and from storage areas
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Conversed with a number of shipping companies for package dispatch

Education

High School Diploma -

Dulwich High School of Visual Arts And Design
Dulwich Hill, NSW
2016

TVET Course - Certificate 3 in Construction

TAFE NSW Randwick
Randwick, NSW
2016

Skills

  • Strong Work Ethic
  • Troubleshooting skills
  • Excellent written and communication skills
  • Strong desire to learn and grow
  • Excellent problem solving skills
  • Excels in a teamwork environment
  • Adaptability in all situations
  • Strong customer service skills
  • Able to work under extreme deadlines
  • Problem-Solving and critical thinking skills
  • Able to reach desired targets

Affiliations

  • Josh Smith, 0418469313 - Jaguar, Landrover Sales Manager
  • Omer Patel, 0450387833 - Marketing and Operations Manager

Timeline

Automotive Technician

Purnell Motors
02.2020 - Current

Warehouse Lead

DRICOPER DENIM
01.2018 - 11.2019

Warehouse Worker

DRICOPER DENIM
02.2017 - 01.2018

High School Diploma -

Dulwich High School of Visual Arts And Design

TVET Course - Certificate 3 in Construction

TAFE NSW Randwick

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Dylan Ferreira