Dylan Garner
Kallangur,QLD
Summary
My end goal is to join the police force, and I feel this job would put my best qualities to use and at the same time further my life experience. And I would love the opportunity to continue helping people in and around the community. Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in tailoring to clients needs and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively.
Overview
6
6
years of professional experience
Work History
Support Worker
Carers Collective
02.2024 - Current
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Facilitated community integration and socialization through arranging and accompanying clients on outings.
- Provided emotional support and companionship to enhance clients' well-being.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Evaluated and addressed individual client needs and concerns.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
Pool Technician
Poolwerx
11.2023 - 02.2024
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Performed routine cleaning of pools, including skimming, vacuuming, and brushing pool walls and floors.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Notated and informed management teams of mechanical issues and unsafe conditions.
- Installed new components or replaced defective parts to restore functionality.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Identified and fixed leaks in pool structures and plumbing using appropriate tools and techniques.
- Educated clients about best practices for maintaining cleanliness standards within their pools.
Sales Assistant
First Choice Liquor Market
05.2022 - 12.2023
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Fostered relationships with customers to expand customer base and retain business.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of the sales floor area at all times.
- Answered customer inquiries regarding product features, pricing, and availability.
- Replenished merchandise on shelves as needed throughout the day.
- Greeted customers to determine wants or needs.
- Provided excellent customer service to clients in person and over the phone.
- Handled returns and exchanges according to company policies.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Cook/Customer Service
KFC
09.2018 - 10.2022
- Adhered to food safety standards when storing and preparing foods.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Supervised and trained kitchen staff on proper preparation techniques.
Education
Year 10 -
Toormina High School
12.2019
Skills
- Creative plating
- Communication
- Leadership
- Versatile
- Flexibility
- Critical Thinking
- Calm demeanor
- Staff training
- Problem-solving
References
- Daniel Hunt, First Choice, 0415544255
- Lilie Male, KFC, 0413260233
- Kayla Dunham, Team Leader Carers Collective, 0410349527
Accomplishments
- citizenship school award
- Rising Star award with Carers Collective
Timeline
Support Worker
Carers Collective
02.2024 - Current
Pool Technician
Poolwerx
11.2023 - 02.2024
Sales Assistant
First Choice Liquor Market
05.2022 - 12.2023
Cook/Customer Service
KFC
09.2018 - 10.2022
Year 10 -
Toormina High School
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