Dylan Gibbs
Albury,Australia
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Poised to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing part-time/casual role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Sydney Tools
05.2024 - 08.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Assistant
Boating Camping Fishing
11.2023 - 04.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Disability and Youth Support Worker
Abundant Life
10.2023 - 01.2024
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
- Collaborated with families to provide support and resources for youth development and wellbeing.
- Supported the development of essential life skills including financial literacy, time management, decision-making capabilities.
Disability and Youth Support Worker
social plus support work
11.2020 - 11.2022
- Experience with a wide variety of clients, assisting with all varying needs;
- Ensuring the best support/service provided to all clients
- Showing patience, understanding, compassion and always showing due diligence towards clients
- Providing sourced education, recreational and social activities. To provide entertainment and socialization
- Maintaining positive routine and working towards optimum mental and physical wellness
Carpenter (Qualified December 2019)
Dynamics Developments Trading
01.2016 - 12.2019
- Knowledge on commercial construction and remodelling trades, practices, procedures, techniques, tools and equipment, materials, specifications, quality control, cost control and safety;
- Ability to operate required equipment in a safe and responsible manner;
- Following instructions, building specifications, blue prints, and adhering to quality guidelines;
- Ensure quality customer service and professional demeanour is maintained at all times in a courteous and respectful manner;
- Delivered quality and professional workmanship on time for projects ranging in size by major homebuilders;
- Installed structures and fixtures such as windows, frames, floorings, and trim, decking, or hardware
- Installed locks, knobs, hinges, closers and other fixtures to structures;
- Examined buildings and project specifications to determine measurements and dimensions;
- Took pride in completing projects on time and according to high company standards;
- Effectively working independently and in a team on various tasks to immaculate completion with minimal foreman supervision;
Retail Assistant and Customer Service/ Warehouse Assistant
Spotlight
06.2014 - 01.2016
- Assembled customer orders from stock and placed orders on pallets and shelves
- Entered records via computer;
- Resolved inventory problems, including receiving, pallet labelling and replenishment issues;
- Constantly provide and maintain a clean and safe work environment through the use of proper housekeeping standards;
- Demonstrated extreme attention to detail through proper stacking and securing of products;
- Maintained a loyal clientele through customer satisfaction and excellent customer service;
- Assisted in clerical/administrative duties, taking responsibility for orders, stock control, banking, cash handling, and point of sale
Education
Certificate III - Carpentry
Murray Mallee Training Co
Melbourne, VIC01.2019
Skills
- Integrity and confidentiality
- Promptness
- Courteousness
- Customer service
- Sales
- Knowledge of building and construction industries
- Excellent communication
- Occupational Health and Safety Induction trained
- Reliable and Responsible
Licensesandqualifications
- Unrestricted NSW Drivers Licence
- Reliable vehicle with full comprehensive insurance
- Certificate III in Carpentry
- Construction Induction White Card
- Working Safely at Heights Ticket
- Elevated Work Platform Ticket
- Working with Children’s Check
- NDIS check
- First Aid
References
Supplied upon request
Timeline
Sales Assistant
Sydney Tools
05.2024 - 08.2024
Retail Assistant
Boating Camping Fishing
11.2023 - 04.2024
Disability and Youth Support Worker
Abundant Life
10.2023 - 01.2024
Disability and Youth Support Worker
social plus support work
11.2020 - 11.2022
Carpenter (Qualified December 2019)
Dynamics Developments Trading
01.2016 - 12.2019
Retail Assistant and Customer Service/ Warehouse Assistant
Spotlight
06.2014 - 01.2016
Certificate III - Carpentry
Murray Mallee Training Co
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