Dylan Tuaine Glassie

• Responsible for coordinating resources, timelines, and personnel to ensure the successful delivery of company projects.

Core responsibilities included managing project schedules, forecasting and monitoring budgets, and preparing detailed project reports. Actively participated in project meetings, offering strategic input and recommending adjustments to optimize outcomes and maintain compliance with client and regulatory requirements.

• Kept projects on schedule by managing deadlines and adjusting workflows.

• Oversaw day-to-day site operations for residential and commercial roof replacement projects driven by insurance claims. Responsible for coordinating labour, materials, and timelines to ensure projects were completed safely, on time, and to industry and insurer standards. Regularly liaised with homeowners, insurance adjusters, and internal teams to verify scopes of work, manage documentation, and ensure compliance with claim requirements. Maintained strict quality control and safety standards while optimising site efficiency and client satisfaction.
• Delivered high-quality results, ensuring rigorous adherence to building codes and safety regulations on all sites.
• Improved construction site efficiency by implementing streamlined scheduling and resource allocation processes.

• Conduct client meetings throughout all phases of the construction process, ensuring clear and accurate communication in accordance with QBCC regulations.
• Manage end-to-end delivery of approved roof replacement projects, ensuring all documentation is accurately completed and appropriately filed.
• Coordinate and engage multiple subcontractors across various trades to deliver high-quality outcomes for each project.
• Develop and maintain strong working relationships with clients, suppliers, and subcontractors to support smooth project execution and customer satisfaction.
• Provide clients with recommendations for additional work within the company’s service scope, as requested.
• Oversee the processing of incoming and outgoing invoices to ensure accurate financial tracking.
• Verify that all contractors possess the necessary licenses, qualifications, and tickets required for their specific scope of work.
• Submit and secure Building Approvals, ensuring all projects comply with the National Construction Code (NCC) and relevant regulations.
• Implement and maintain site safety measures, including barricades and signage, to protect both workers and the public.
• Prioritise client satisfaction by addressing their needs and expectations throughout each project.
• Ensure all on-site documentation is completed correctly and stored in compliance with company protocols.
• Respond promptly and professionally to any client concerns or issues that arise during the project lifecycle.
• Conduct thorough site walkovers to uphold quality control standards across all jobs.
• Serve as the primary point of contact for client and subcontractor inquiries, delivering timely and accurate responses.