Dylan Guerrero
Summary
Hard-working team member with experience handling stock, unboxing and storing store products and merchandise. Dependable on helping others, friendly and very well organised. Capable of assisting customers ensuring an act of professionalism at all times. Willing to take on additional responsibilities to meet my goals.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Gema Group
01.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Processed payments for orders and provided customers with change.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Team Member
Kmart
03.2022 - Current
- Kept work areas clean, organised and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Placed products in correct storage locations to keep stock areas organised
- Maintained high personal grooming standards and uniform presentation.
- Offered friendly and efficient service to customers, handled challenging situations with ease..
- Maintained a clean, organized retail environment to optimize presentation and enhance shopper experience.
Food and Beverage Attendant
VenuesLive (Transferred to Gema Group)
03.2023 - 01.2024
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Processed payments and provided receipts to establish proof of transaction.
United Cup - Patron Services (Volunteer)
Tennis Australia
12.2022 - 01.2023
- Working with the Event Operations Team
- Directed ticket holders to seats and facility locations.
- Reviewed tickets for authenticity and applicability to this event.
- Proactively engaging with spectators to elevate their experience to the next level by providing excellent customer service with an enthusiastic attitude
Education
No Degree - Year 12 Graduate
Freeman Catholic College
Bonnyrigg Heights 09-2024
Skills
- Organising Work Stations
- Answering Customer Questions
- Following Instructions
- Willingness to Learn
- Clear Communication
- Teamwork and Collaboration
- Heavy Lifting
- Understanding Customer Needs
Date of Birth
22 November 2006
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Food and Beverage Attendant
Gema Group
01.2024 - Current
Food and Beverage Attendant
VenuesLive (Transferred to Gema Group)
03.2023 - 01.2024
United Cup - Patron Services (Volunteer)
Tennis Australia
12.2022 - 01.2023
Team Member
Kmart
03.2022 - Current
No Degree - Year 12 Graduate
Freeman Catholic College
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