Dynamic and results-driven professional with extensive experience in media coordination, customer service, and social media management. Proven track record in orchestrating high-impact media campaigns, enhancing brand visibility, and engaging large audiences. Adept at working in fast-paced environments, collaborating effectively with teams, and consistently meeting key performance indicators. Skilled in content creation, digital marketing, and client relations, with a demonstrated ability to drive growth and deliver exceptional service.
- Inserted advertisements into the newspaper accurately and efficiently.
- Assembled the bulk of newspapers, ensuring completeness and quality.
- Collaborated in a team environment to meet tight deadlines and ensure timely distribution.
- Met and exceeded key performance indicators (KPIs) consistently.
- Maintained high standards of accuracy and attention to detail in all tasks.
- Managed and grew CenchFooty, a dedicated football (footy) social media page, for 11 years.
- Created and posted engaging content consistently, attracting a large audience of 220,000 followers.
- Developed and executed social media strategies to increase engagement and follower growth.
- Interacted with followers, responding to comments and messages to build a strong community.
- Analyzed social media metrics to optimize content and improve reach and engagement.
- Collaborated with brands and partners for promotions and sponsored content, enhancing page visibility and revenue.
- Activated media strategies for the Boomers vs the World Series, enhancing brand visibility and audience engagement.
- Managed media coordination for the Australian tour of basketball legend "The Professor," ensuring extensive coverage and promotion.
- Executed major partner campaigns with the NBL, Delta, and Mars Wrigley, driving successful multi-channel marketing initiatives.
- Developed and implemented innovative media plans to boost client and company exposure.
- Collaborated with cross-functional teams to ensure cohesive and impactful media activations.
- Analyzed and reported on campaign performance, using insights to optimise future media strategies.
- Served customers at the front counter, providing friendly and efficient service.
- Took and processed customer orders accurately.
- Prepared and assembled food orders to meet KFC’s quality standards.
- Handled cash transactions and operated the POS system.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Addressed customer inquiries and resolved complaints promptly.