Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Jeffrey

Kingscliff

Summary

I’m a compassionate and motivated new graduate Occupational Therapist with a strong foundation in delivering client-centred care across a variety of settings. Through my Bachelor of Occupational Therapy at Southern Cross University, I’ve developed practical skills in communication, time management, and therapeutic engagement that have been further shaped by university placements in both a mental health hospital setting and workplace rehabilitation, where I gained hands-on experience supporting individuals to achieve meaningful goals in complex environments.

Alongside my studies, I’ve worked in a range of roles, including as a community support worker, team leader at Smart Energy Group, and receptionist in a high-pressure COVID-19 clinic, building my ability to work effectively with people from diverse backgrounds, adapt quickly, and stay calm under pressure. My leadership experience, including captaining a state-level soccer team, has helped me to develop confidence, initiative, and a collaborative approach to working in teams.

I’m now seeking a role as an Occupational Therapist where I can continue to grow as a clinician, contribute to a multidisciplinary team, and make a genuine difference in the lives of others.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Remote Sales Worker

Minotaur Trading Systems
04.2023 - 01.2025
  • This position involved remote sales work over zoom calls. Within this role I honed the skills of effective time management, high quality communication skills and extreme diligence as I worked to gain commissions.
  • Processed sales transactions efficiently using point-of-sale systems.

Medical receptionist

COVID health clinic
2022 - 2023
  • This position involved admin and health and safety precautions to ensure all COVID vaccination participants were on time for their appointments and had filled out all their forms properly. Also involved booking patients in for the testing clinic. My work in this clinic was during the peak of vaccination roll outs which meant I developed the ability to perform well under pressure. I also gained extensive experience dealing with the public in a professional and appropriate manner.

Team Leader

Smart Energy Group
2021 - 2022
  • Becoming a team leader for this solar company involved making sure all employees were on time and on task, performing numerous admin tasks for the office as well as being a solar salesman.

Activity leader

Water Sports Guru
2019 - 2021
  • This position involved instructing individuals on how to correctly handle and use paddle boards and kayaks as well as leading children’s events such as birthdays and elective school sport.

Casual employee as a delivery driver

Domino’s Kingscliff
  • This job as a delivery driver at dominos taught me to be efficient with time as well as developing the management skills to handle numerous tasks at the same time.

Casual Football Coach

Soccer Genius
  • I have had a portion of football coaching experience at Soccer Genius taking on sessions within football teams, futsal teams along with a football holiday camp in Darwin.

Leader/Supervisor

Local community youth group
  • This leadership role at a local community youth group required me to meet clientele and provide them with organisational details of the night. I assisted in the creation of resources, development of games and formulation of marketing materials.

Community Support Worker

Lifebridge
09.2024 - 10.2025
  • Assisted clients in daily living activities, promoting independence and well-being.
  • Provided respite for carers of individuals with high needs.
  • Followed personalised care plans developed by the nominated Case Managers.
  • Trained new staff on support protocols and best practices for client care.
  • Monitored client progress and reported changes to appropriate stakeholders for timely interventions.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.

Community Support Worker

Stable Home Care
09.2025 - Current

Community Support Worker

Stable Home Care
09.2025 - Current
  • Assisted clients in daily living activities, promoting independence and well-being.
  • Provided respite for carers of individuals with high needs.
  • Followed personalised care plans developed by the nominated Case Managers.
  • Trained new staff on support protocols and best practices for client care.
  • Monitored client progress and reported changes to appropriate stakeholders for timely interventions.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Conducting personal care in a manner that is safe, responsive to client needs and respectful of their personal values.
  • Experience in the use of assistive equipment including Sara Steady, 4-Wheeled Walkers, Wheelchairs, Ankle Brace, Shower Commode as well as in appropriate patient transfers.


University Placements (Unpaid)

Lismore Base Hospital and IPAR Gold Coast
2022 - 2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assessed client needs to develop personalised rehabilitation plans.
  • Monitored client progress, developing interventions and adjusting strategies as necessary for optimal outcomes.
  • Educated clients on rehabilitation techniques and resources for recovery.
  • Conducted evaluations to determine eligibility for various rehabilitation services.
  • Provided guidance on workplace accommodations for returning clients post-injury.
  • Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
  • Secured funding for assistive devices or equipment upgrades for clients, enabling enhanced functionality in their daily lives.
  • Facilitated group therapy sessions, encouraging open communication and peer support among participants.

Education

Bachelor of Occupational Therapy - Occupational Therapy

Southern Cross University
Gold Coast
11-2025

Year 12 - undefined

Mount Saint Patrick’s College
01.2020

Skills

  • Positive work ethic
  • Great organisation and time management skills
  • Effective collaboration within a team
  • Determined to take initiative within a workplace to develop skills and knowledge
  • Excellent inter-personal communication skills
  • Clinical reasoning
  • Multidisciplinary collaboration
  • Documentation skills
  • Resource utilisation
  • Workflow planning
  • Problem-solving
  • Excellent communication
  • Certified in CPR and First Aid

Certification

  • First Aid Certificate & CPR
  • White card certificate
  • NDIS Workers Check
  • WWCC & QLD Blue Card
  • Police Check

Timeline

Community Support Worker

Stable Home Care
09.2025 - Current

Community Support Worker

Stable Home Care
09.2025 - Current

Community Support Worker

Lifebridge
09.2024 - 10.2025

Remote Sales Worker

Minotaur Trading Systems
04.2023 - 01.2025

Casual employee as a delivery driver

Domino’s Kingscliff

Casual Football Coach

Soccer Genius

Leader/Supervisor

Local community youth group

Year 12 - undefined

Mount Saint Patrick’s College

Medical receptionist

COVID health clinic
2022 - 2023

Team Leader

Smart Energy Group
2021 - 2022

Activity leader

Water Sports Guru
2019 - 2021

University Placements (Unpaid)

Lismore Base Hospital and IPAR Gold Coast
2022 - 2025

Bachelor of Occupational Therapy - Occupational Therapy

Southern Cross University
Dylan Jeffrey