Proficient Office Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Service and satisfaction.
Overview
14
14
years of professional experience
Work History
Office Manager
Flexistrut Australia
03.2022 - Current
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.5
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Reported to senior management on organizational performance and progress toward goals.5
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Internal Sales
Flexistrut Australia
03.2020 - 03.2022
Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
Introduced Pipe support products to consumers and promoted products currently in stock to increase sales volumes.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Warehouse Storeman
Flexistrut Australia
03.2016 - 03.2020
Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Kept warehouse up to safety and health regulations at all times.
Managed day-to-day operations of warehouse to keep everything running smoothly.
Security
CAP Security Services
06.2014 - 11.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Renderer
Andrew's Rendering
02.2010 - 03.2012
Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.3
Created specific finishes on poured concrete.
Mixed, spread, and patched concrete to specifications.
Business Development Manager at Forklifts Australia - Access Group AustraliaBusiness Development Manager at Forklifts Australia - Access Group Australia