Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Leathart

Doolandella,QLD

Summary

Proficient Office Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Customer Service and satisfaction.

Overview

14
14
years of professional experience

Work History

Office Manager

Flexistrut Australia
03.2022 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.5
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.5
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Internal Sales

Flexistrut Australia
03.2020 - 03.2022
  • Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
  • Introduced Pipe support products to consumers and promoted products currently in stock to increase sales volumes.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Warehouse Storeman

Flexistrut Australia
03.2016 - 03.2020
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Kept warehouse up to safety and health regulations at all times.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.

Security

CAP Security Services
06.2014 - 11.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Renderer

Andrew's Rendering
02.2010 - 03.2012
  • Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.3
  • Created specific finishes on poured concrete.
  • Mixed, spread, and patched concrete to specifications.

Education

No Degree -

Brisbane Bayside State College
Wynnum West, QLD

Skills

  • Human Resources
  • Written Communication
  • Microsoft Office
  • File and Data Retrieval Systems
  • Office Supplies and Inventory96
  • Report Writing
  • Workflow Optimization
  • Scheduling
  • Team Bonding

Timeline

Office Manager

Flexistrut Australia
03.2022 - Current

Internal Sales

Flexistrut Australia
03.2020 - 03.2022

Warehouse Storeman

Flexistrut Australia
03.2016 - 03.2020

Security

CAP Security Services
06.2014 - 11.2014

Renderer

Andrew's Rendering
02.2010 - 03.2012

No Degree -

Brisbane Bayside State College
Dylan Leathart