Dylan Marshall
Rockhampton,QLD
Summary
Responsible and motivated High School student that is currently in Grade 11. I am ready to apply ethical and time management in the workplace. i can offers moderate technical abilities with most technology. Ability to handle challenging work, works well in a team, has great customer service. I am committed to completing any training that may be required. I am committed to broaden my experience in the working field. I am looking for casual work as I am still in school completing the last few years.
Overview
2
2
years of professional experience
Work History
Front of House & Back of House
KFC
Parkhurst, QLD
09.2022 - Current
- Greeted customers and answered questions about menu items.
- Ensured compliance with health and safety regulations in the restaurant.
- Processed customer payments accurately and efficiently.
- Provided exceptional customer service to ensure satisfaction.
- Maintained cleanliness of work area throughout shift including sweeping, mopping, wiping down surfaces, and emptying trash bins.
- Organized storage areas to ensure efficient use of space and easy access to products.
- Ensured all orders were prepared correctly by checking for correct temperatures prior to plating.
- Monitored inventory levels and placed orders for needed supplies when stock was low.
- Strictly followed all local health codes related to food storage, preparation, service and disposal practices.
- Maintained order and cleanliness of work areas to conform with health codes.
- Tracked inventory of supplies and communicated needs to management team.
- Informed customers of daily specials and promotions available at the restaurant.
- Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
- Handled cash register transactions for both dine-in and take-out orders.
- Explained menu items, took orders and delivered food courses according to instruction.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Assisted in prepping and stocking the kitchen with necessary ingredients, tools, and equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Disposed of rubbish in accordance with company policies.
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Stocked kitchen with necessary supplies, such as food items and cleaning products.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
Education
Primary School -
Frenchville State School
Rockhampton12-2020
High School -
Emmaus College
Rockhampton, QLDSkills
- Money Handling
- Team Collaboration
- Training and Mentoring
- Multilingual
- Payment Processing
- Troubleshooting
- Friendly, Positive Attitude
- Computer Skills
- Multitasking
- PPE Use
- Flexible and Adaptable
- Excellent Communication
- Critical Thinking
- Written Communication
- Honest and Ethical
- Customer Service
References
- Kahlie Hawkes - Family Friend 0448 740 014
- Jakob Baynton - KFC Store Manager 0477 359 306
Timeline
Front of House & Back of House
KFC
09.2022 - Current
Primary School -
Frenchville State School
High School -
Emmaus College
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