Dylan Mitchell
Evanston South,SA
Summary
Hardworking, dependable Automotive Technician with 4 years of experience in the field. An upbeat individual with enthusiasm for work and an understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help the team and meet business objectives. I have experience in workshop controlling, organising jobs, and overseeing the current work program. I ensure the quality of work is at a high standard to meet the customers demands allowing for a smooth transition at handover. My experience ranges from major repairs to complex electrical fault finding. A brief summary of some work I've conducted include:
- engine replacements
- cylinder head replacements
- piston replacements
- camshaft and timing chain replacements
- transmission replacement & repairs
- general service / major services
- wheel alignments / tyre changing
- diagnostic / fault finding issues
- vehicle inspections & road testing
- Fitting new accessories (bull bars, roof racks, spotlights, weather shields, bonnet scoops etc)
My current role is head diagnostic technician. In my electrical background, I’ve used technical skills, calibration & scan tools and instruments to troubleshoot and develop solutions, performing electrical maintenance on vehicles and equipment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Technician
Steinborner Holden
Gawler, SA
08.2020 - Current
- Improved customer satisfaction by accurately diagnosing and repairing complex automotive issues.
- Reduced vehicle downtime for clients by performing timely preventive maintenance services.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Provided exceptional customer service, explaining complex technical information in easy-to-understand terms for clients.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Upheld high safety standards by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Operating heavy equipment / machines safely
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Apprentice Mechanic
Steinborner Holden
Nuriootpa, SA
10.2016 - 09.2020
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Mechanic School Based Apprentice
Yates Automotive
Willaston, SA
06.2015 - 10.2016
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Observed senior mechanics completing major repairs.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Kept personal appearance and all work areas neat and professional.
Education
High School Diploma -
Faith Lutheran College
Tanunda, SA10.2016
Skills
- System repairs
- Preventive maintenance
- Chemical disposal
- Electrical failure repairs
- Electrical understanding
- Problem-solving
- Calibration / programming
- Diagnostic & troubleshooting abilities
- Adapting to new circumstances
- Job scheduling & estimating
- Customer service
- Efficient delivery
Certification
- CST - Certified Mechanical Service Technician
References
Terry Duncan
Senior Technician - Steinborner Automotive Gawler
Mob: 0468 470 351
Alex Keller
Pervious management - Steinborner Automotive Gawler
Mob: 0417 859 996
Timeline
Automotive Technician
Steinborner Holden
08.2020 - Current
Apprentice Mechanic
Steinborner Holden
10.2016 - 09.2020
Mechanic School Based Apprentice
Yates Automotive
06.2015 - 10.2016
High School Diploma -
Faith Lutheran College