Dylan Nguyen
Liverpool,New South Wales
Summary
Hardworking and competent Laboratory assistant with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
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Being involved with every opportunity that presents itself , whilst constantly being exposed with a variety of challenges on a day to day basis. these are the fundamental forces that i believe help differentiate myself and my peers.
Overview
4
4
years of professional experience
Work History
Sales Consultant Representative
Telstra
Sydney, New South Wales
01.2023 - Current
- Gathering requirements and recommending a tailored solution that adds value to business and retail personnel.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Streamlined store processes for improved efficiency and smoother day-to-day operations.
Laboratory Analyst
Western Sydney University
Sydney
01.2020 - 09.2023
- Analyzed samples using various analytical techniques, including chromatography, spectroscopy and microscopy. Notably focusing on the analysis of iron concentrations within waste water samples using ICP-OES.
- hands on experience using analytical techniques such as FTIR, GC-MS & LC-MS.
- Participated in mock NATA accreditation assessment whilst supervising as a deputy laboratory manager & quality control officer.
- Performed complex calculations related to sample analysis and results interpretation.
Administrative Assistant
Woolworths
10.2021 - 03.2023
- Coordinated stock takes, reservations as well as the handling of day to day shipments.
- Monitored KPIs and performed cash management.
- Organized stockrooms, ensuring proper storage of items and materials.
- Stocked merchandise on shelves according to company guidelines and standards.
Education
Bachelor of Science - Forensic & Environmental Science
Western Sydney University
Parramatta, NSW09-2023
High School Diploma -
Fairvale High School
07-2019
Skills
- Upselling products
- Competitor research
- Sales force knowledge
- Microsoft office usage
- Oracle/ Siebel proccessing
- Experimental design
- Instrument Calibration
- Chemical Handling
- Oral communication
- Sample Preparation
- Data Interpretation
- Issue Troubleshooting
Timeline
Sales Consultant Representative
Telstra
01.2023 - Current
Administrative Assistant
Woolworths
10.2021 - 03.2023
Laboratory Analyst
Western Sydney University
01.2020 - 09.2023
Bachelor of Science - Forensic & Environmental Science
Western Sydney University
High School Diploma -
Fairvale High School
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