Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dylan O'Donovan

Sydney,NSW

Summary

Customer-focused and technology-driven professional with hands-on experience across the Apple ecosystem and a strong background in problem solving, communication, and service delivery. Confident in understanding customer needs and explaining technical concepts clearly. A fast learner with proven ability to adapt to new technologies, work collaboratively in team-based environments, and deliver high-quality service in fast-paced, customer-facing roles.

Overview

5
5
years of professional experience

Work History

Field Technician

Rapid Geo
Sydney, NSW
05.2025 - Current
  • Collaborated with many site managers, and supervised work to ensure adequate compaction of soil for civil engineering projects
  • Compiled results from compaction and laboratory-based tests into easy-to-read formats on Excel when completing reports
  • Maintained positive relationships with multiple clients to ensure retention

Beach Lifeguard

Wicklow County Council
Wicklow
06.2021 - 09.2024
  • Communicated effectively with visitors to promote beach safety awareness
  • Assisted in maintaining cleanliness of the beach area to enhance visitor experience
  • Responded promptly to rescue situations, ensuring swift action and support for swimmers in distress
  • Communicated with other lifeguards regarding swimming area conditions and emergency situations

Education

Bachelor of Science - Economics

University College Dublin
09-2024

Skills

  • Confident navigation of the Apple ecosystem, developed through years of hands-on customer experience
  • Rapid learner with the ability to quickly adopt and apply new technologies to meet customer needs
  • Customer focused problem solving, identifying needs and recommending personalized solutions using both technical knowledge and interpersonal skills
  • Strong Attention to detail, supporting accuracy, efficient learning, and consistent delivery of high-quality service

Affiliations

Surf Life Saving & Community Service: Former member of the Irish National Surf Life Saving Team; currently volunteer with Bondi Surf Life Saving Club, contributing to public safety and team-based operations

Performance & Fitness Tracking: Long-term user of Apple Watch and Apple Fitness, leveraging data insights to track lifesaving training, optimize performance, and support recovery

Exploring New Technology: Passionate about discovering how devices and apps can enhance daily life and performance

Timeline

Field Technician

Rapid Geo
05.2025 - Current

Beach Lifeguard

Wicklow County Council
06.2021 - 09.2024

Bachelor of Science - Economics

University College Dublin
Dylan O'Donovan