Dylan Omullaneslade
Penrith,NSW
Summary
Motivated restaurant waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
El Gringos Locos
12.2021 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Cultivated warm relationships with regular customers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages
- Upsold appetizers, drinks and desserts to increase restaurant profits by 10%
- Used cash registers and credit card machines to cash out customers
Event Management and Market Staff Member
AMA Event Management
04.2019 - Current
- Skilled at working independently and collaboratively in team environments.
- Self-motivated, with strong senses of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team settings, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Kingswood High School
Kingswood, NSW12.2021
Skills
- Cleanliness Standards
- Alcoholic Beverage Service
- Customer Engagement
- Cool Under Pressure
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Credit Card Transaction Processing
- Service Quality
Certification
certificate 3 in retail
Timeline
Restaurant Waiter
El Gringos Locos
12.2021 - Current
Event Management and Market Staff Member
AMA Event Management
04.2019 - Current
High School Diploma -
Kingswood High School
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