Efficient and personable; with great experience in all manner of logistics operations, customer service, supplier liaison, team management, and problem solving. A dedicated team player; whilst also being a productive autonomous worker.
* Coordination of national return/repair process.
* Spare parts purchasing, cataloguing, and identifying.
* Technical document upkeep, including RCM compliance certification.
* Fault reporting for all products and forecasting spares supply demand.
* Processing of all warranty claims - from customer to supplier.
* Management of national service agent program.
* Daily customer service and general fault trouble-shooting.
* Upkeep of all Service tasks in SAP.
* Established processes and workflow to engender seamless operation.
* Pick, pack, and despatch of customer orders
* Stock management.
* Goods receipt.
* Warehouse upkeep.
* Oversee despatch of customer orders.
* Management of stock.
* Coordination of manufacturing supply.
* Warehouse upkeep.
* Leadership of a small team.
* Logistics coordination.
*Test and Tag licence
* Forklift licence
Music - writing, playing, and performance.
Reading and writing.
Video gaming.
Bush walking.
Available upon request