Dylan Quirey

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Receiving, process and handling in-store stock.

Duties & Responsibilities:

• Customer service
• Communicating to managers and other team members
• Receiving and processing customer orders
• Using the kiosk board and assisting customers with it
• General cleaning
• Basic point of sale and till operation
• Restocking shelves
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.