Detail-oriented data entry professional with proven expertise in billing compliance and process optimization. Committed to enhancing efficiency and minimizing errors, contributing to high-quality data management.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Data Entry Officer
Greater Western Water
Footscray, VIC
06.2025 - Current
Managed high-volume data entry within Oracle CCS and Solimer Production systems for accurate customer billing.
Investigated and corrected billing exceptions, enhancing efficiency and minimizing errors.
Validated billing dates, charges, and supporting documentation to ensure compliance with standards.
Reviewed detailed billing reports in Microsoft Excel and Power BI to inform decision-making.
Provided precise billing information to Team Leader, facilitating audits and quality assurance processes.
Volunteer
Empower
Southbank, VIC
08.2024 - Current
Achieved 15% reduction in operational costs through collaboration with FMCG supply chain partners.
Utilized SAP-integrated systems to enhance data integration and operational support.
Employed Priority (WMS) for efficient inventory tracking and order fulfillment.
Managed supplier and client relationships using Salesforce (CRM) to ensure satisfaction.
Conducted regular stock checks, improving inventory accuracy by 50% and ensuring compliance.
Prepared weekly reports to facilitate core business operations utilizing Pronto (ERP).
Fostered a collaborative team environment to boost productivity significantly.
Early Career Roles in Retail & Hospitality
Various Locations
Melbourne, VIC
02.2022 - 01.2025
Gained foundational experience in customer service, teamwork, and problem-solving in a fast-paced environment.
Education
Bachelor of Commerce - Management
University of Melbourne
Parkville, VIC
07-2024
Foundation Study - Business
Trinity College
Parkville, VIC
01-2021
Skills
Data entry
Oracle CCS
Microsoft Excel
Power BI
SAP integration
Customer relationship management
Billing compliance
Data validation
Problem solving
Team collaboration
Time management
Data analysis
Process optimization
Numeric data entry proficiency
Certification
CSCMP Supply Chain Foundations: The Essentials Professional Certificate