Dylan Searle
Alkimos,WA
Summary
Operations professional with expertise in streamlining processes and driving operational excellence. Adept at fostering team collaboration and ensuring seamless execution of projects. Valued for reliability and adaptability in dynamic environments, with strong skills in communication and leadership.
Experienced with overseeing operational workflows and improving efficiency. Utilizes strategic planning to address operational challenges effectively. Knowledge of team leadership and process optimization to support organizational success.
Overview
16
16
years of professional experience
Work History
Assistant Manager of Operations
Tool Kit Depot
06.2024 - Current
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with Upper Management in different operational issues and promotional activities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Supervisor
Tool Kit Depot
04.2022 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Owner/Operator
Precision Window Solutions
08.2021 - 03.2022
- The tasks carried out in this job include the management and installation of window furnishings (blinds, curtains, roman venetians, external blinds, verticals, panel blinds, shutters), removal of old blinds, programming/installation of blind systems, maintenance of clients existing furnishings, stock take of products, ordering of products, measuring and estimating jobs, quotations and communicating with clients.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Salesperson
Carpet Call
01.2020 - 08.2021
- Role consisted of the selling and management of Carpet Call products both instore and at customers’ homes.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Set and achieved company defined sales goals.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Installer-Subcontractor
Kresta
11.2019 - 01.2020
- Role consisted of the installation, maintenance, and removal of client’s window furnishings.
- The tasks carried out in this job include installation of companies products (blinds, curtains, roman venetians, external blinds, verticals, panel blinds), removal of old blinds, programming/installation of blind systems (Kresta), maintenance of clients existing furnishings, stock take of products, ordering of products, measuring and estimating jobs, and communicating with clients.
Installer
Clearview Sun Control
03.2018 - 11.2019
- Role consisted of the installation, maintenance, and removal of client’s window furnishings.
- The tasks carried out in this job include installation of companies products (blinds, curtains, roman venetians, external blinds), removal of old blinds, programming/installation of blind systems (Becker, Somfy, Wareema), maintenance of clients existing furnishings, stock take of products, ordering of products, measuring and estimating jobs, and communicating with clients.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems (both manual & electric) at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Trade Assistant
Cool Touch Airconditioning
11.2011 - 03.2018
- Role consisted of the installation, removal and quoting of ducted air-conditioning systems.
- The tasks carried out in this role include installation of reverse cycle and split air-conditioning systems, removal of old systems, working in small spaces, communicating with customers, and the transport of goods to other employees.
- Provided support for skilled tradespeople, leading to streamlined project execution.
- Enhanced team productivity by efficiently organizing tools and materials for easy access.
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Assisted in Air-conditioning and refrigeration installations, enhancing building functionality and safety.
Delivery Driver
Dominos Pizza
06.2013 - 01.2016
- Role consisted of the production and delivery of products made instore.
- The tasks carried out in this role include the production of pizzas and sides, delivery of goods, cleaning and maintenance of store, answering customers phone calls, handling of money, stock take, restocking and ordering of products, and closing of the store at the end of the night.
Factory Worker/Supervisor
Europave
08.2009 - 11.2011
- Role consisted of managing the production and distribution of cobblestones and pavers to local and national buyers.
- The tasks carried out in this role include the use of heavy and light machinery, production of cobblestones/pavers, maintenance of machinery, use of forklift, stock take of products, distribution of products and installation of products when needed, the management of distribution, and the training of employees.
Education
Bachelor of Arts - Anthropology & Sociology,/ Performing Arts
Curtin University of Technology
Perth, Western Australia01.2016
Certificate III & IV - Screen (Film and Television)
Central Tafe
Perth, Western Australia01.2008
W.A Certificate of Education - Certificate II In Screen (Film and Television)
Mindarie Senior College
Mindarie, Western Australia01.2007
Skills
- Training and mentoring
- Purchasing and planning
- Business development
- Technical aptitude
- Scheduling and coordination
- Operational efficiency
- Logistics coordination
- Procedure enhancement
- Decision-making
- Effective leader
- Business management
Timeline
Assistant Manager of Operations
Tool Kit Depot
06.2024 - Current
Supervisor
Tool Kit Depot
04.2022 - 06.2024
Owner/Operator
Precision Window Solutions
08.2021 - 03.2022
Salesperson
Carpet Call
01.2020 - 08.2021
Installer-Subcontractor
Kresta
11.2019 - 01.2020
Installer
Clearview Sun Control
03.2018 - 11.2019
Delivery Driver
Dominos Pizza
06.2013 - 01.2016
Trade Assistant
Cool Touch Airconditioning
11.2011 - 03.2018
Factory Worker/Supervisor
Europave
08.2009 - 11.2011
Certificate III & IV - Screen (Film and Television)
Central Tafe
Bachelor of Arts - Anthropology & Sociology,/ Performing Arts
Curtin University of Technology
W.A Certificate of Education - Certificate II In Screen (Film and Television)
Mindarie Senior College
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