Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dylan Ta

Campsie

Summary

Positive, upbeat, and personable, bringing innate ability to create welcoming and enjoyable experiences for guests while maintaining high standards of service. Possesses solid understanding of customer service principles and importance of teamwork and punctuality in fast-paced environment. Committed to enhancing customer satisfaction and fostering positive dining experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

FOH Team Member

KFC
08.2025 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Retail Assistant

Big W
04.2025 - 08.2025
  • Assisted customers with purchases, returns, and product enquiries in a fast-paced environment.
  • Handled cash, EFTPOS, and stock transactions accurately.
  • Replenished shelves and maintained store presentation to company standards.
  • Worked collaboratively with team members to meet daily sales targets and ensure smooth operations.

FOH Team Member

An Viet Vietnamese Restaurant
01.2025 - 04.2025
  • Enhanced customer experience by providing friendly and efficient service at the front counter.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.

Education

Bachelor - Information and Technology

Western Sydney University

Skills

  • Microsoft Office 365
  • Technical Skills
  • Social Media Management
  • Attention in Detail
  • Teamwork
  • Communication Skills
  • Problem-Solving
  • Professionalism
  • Flexibility

Certification

  • RSA/RCG Certificate
  • Liquor & Gaming NSW

Languages

Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary

Timeline

FOH Team Member

KFC
08.2025 - Current

Retail Assistant

Big W
04.2025 - 08.2025

FOH Team Member

An Viet Vietnamese Restaurant
01.2025 - 04.2025

Bachelor - Information and Technology

Western Sydney University

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Dylan Ta