Summary
Overview
Work History
Education
Skills
Websites
Availability
Volunteer work
Timeline
Generic

Dylan Tahau

Melbourne

Summary

Adaptable and driven professional with a strong foundation in customer-facing roles, starting in fast food, advancing through retail sales, and now thriving in account management. Known for delivering exceptional service, building strong client relationships, and consistently exceeding sales targets. I bring a blend of hands-on experience, resilience, and strategic thinking developed in fast-paced environments where multitasking, communication, and problem-solving are key. Passionate about people, performance, and progression, I'm ready to bring energy, creativity, and results to every opportunity.

Overview

3
3
years of professional experience

Work History

B2B Account Manager

2degrees
11.2023 - 08.2024

I thrive in fast-paced environments, consistently managing 80–100 inbound and outbound calls daily. My focus is a strategic blend of lead generation, pipeline management, and closing qualified sales to consistently exceed monthly KPIs.

With a strong sales structure in place, I approach each day with energy and intent crafting conversations that convert prospects into loyal customers. I leverage deep product knowledge to deliver tailored solutions, driving both revenue and long-term relationships. My follow-up game is sharp, ensuring every opportunity is maximized and every customer feels valued.

I'm all about bringing in results, keeping the momentum high, and staying laser-focused on growth for both the team and the business.

Retail sales consultant

2degrees
02.2023 - 10.2023

Worked in a fast-paced retail environment for over a year, where delivering exceptional customer experiences was key. I took pride in understanding customers’ true needs—not just their wants—and recommending tailored solutions that built trust and loyalty.

Consistently hit and exceeded monthly sales targets by using consultative sales techniques, upselling where relevant, and staying competitive during team sales challenges. I thrived in a goal-oriented team setting that pushed us to bring out our best while having fun along the way.

Known for my positive attitude and proactive approach, I handled everything from resolving customer concerns quickly to managing cash transactions with accuracy and care. I brought energy and effort to every shift—always ready to help any customer who walked through the door, and always looking for the next opportunity to grow, learn, and contribute to team success.

Fast food worker

McDonald's
01.2022 - 08.2022

Jumped into a fast-paced work environment as my first job, where I gained hands-on experience in front-desk customer service, food preparation, and cash handling. I quickly got comfortable working with POS systems to ensure accurate and efficient order processing, even during busy rushes.

I made sure every order was correct and delivered with a smile—always staying attentive to customer questions and providing friendly, helpful service. Whether I was prepping food behind the scenes or serving customers out front, I stayed focused on keeping everything running smoothly.

Worked closely with my team to create a positive and productive shift environment, pitching in wherever needed to keep things on track. This role helped me build a strong work ethic, learn the importance of teamwork, and develop the confidence to take initiative in any task.

Education

Sir Edmund Hillary College
Auckland , Auk

Skills

,,,,,,,

Adaptability & Resilience

Attention to Detail

Sales & Upselling Techniques

Team Collaboration

Time Management & Multitasking

Problem Solving

Communication Skills

Customer Service Excellence

  • Pipeline management
  • Customer relationship management

Availability

Available to start right away and excited to connect for interview opportunities.

Volunteer work

Gained my first hands-on work experience through volunteer service, helping to plan and run community events while preparing and serving food to the public. This role allowed me to give back to the community while developing valuable skills in teamwork, customer service, and event coordination. It also sparked my passion for helping others and taught me the importance of being reliable, proactive, and people-focused in any role.

Timeline

B2B Account Manager

2degrees
11.2023 - 08.2024

Retail sales consultant

2degrees
02.2023 - 10.2023

Fast food worker

McDonald's
01.2022 - 08.2022

Sir Edmund Hillary College
Dylan Tahau