Dylan Thomas
Slacks Creek,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
The WhiteHouse Waterford
06.2023 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Fish and Chip Shop Supervisor
Bundys Burgers
09.2021 - 11.2023
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
Butchers Assistant
Big Gun Wholesale Meats
09.2020 - 09.2021
- Packaged and weighed products for customers and supported individual product selection process.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Followed strict food safety protocol as outlined by food handling guidelines.
Kitchen Staff
McDonald's
05.2018 - 07.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Education
Bachelor of Education - Secondary School
Griffith University
Logan, QLDHigh School Graduate 2021 -
Kingston State College
Brisbane, QLD11.2021
Skills
- Friendly, Positive Attitude
- Calm Under Pressure
- Multitasking
- Time Management
- Service Quality
- Food Safety Understanding
- Cash Handling
Certification
Mitch Thomas
Owner of Bundys Burgers and the Whitehouse Waterford
0472904590
David Fuller
Venue Manager at the Whitehouse Waterford
0415834495
Timeline
Restaurant Waiter
The WhiteHouse Waterford
06.2023 - Current
Fish and Chip Shop Supervisor
Bundys Burgers
09.2021 - 11.2023
Butchers Assistant
Big Gun Wholesale Meats
09.2020 - 09.2021
Kitchen Staff
McDonald's
05.2018 - 07.2020
Bachelor of Education - Secondary School
Griffith University
High School Graduate 2021 -
Kingston State College
Similar Profiles
Teresa BaileyTeresa Bailey
Administrative Assistant-Bookkeeper-Registrar at Holloway Middle School - Whitehouse ISDAdministrative Assistant-Bookkeeper-Registrar at Holloway Middle School - Whitehouse ISD
Mark Brown-EvansMark Brown-Evans
Medical Assistant Intern at WhiteHouse ClinicMedical Assistant Intern at WhiteHouse Clinic
JERUSHA PURCELLJERUSHA PURCELL
PG Detailing at Paul WhitehousePG Detailing at Paul Whitehouse