Reliable and hardworking individual with a strong background in team-based environments and customer-facing roles. Committed to delivering excellent service, adapting quickly, and consistently contributing to positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Hawkesbury Brewing Co
04.2024 - 05.2025
Opened and closed store daily, ensuring operational readiness and safety
Managed team rosters, break schedules, and daily prep duties
Handled customer complaints and ensured satisfaction
Operated and trained team in beer line cleaning and public-facing service
Led team meetings and addressed staff in large groups
Bartender / Bottle Shop
Terrigal Hotel
01.2023 - 04.2024
Served customers efficiently in a fast-paced hospitality environment
Trained new staff in bar operations and customer service
Handled opening and closing duties for both the hotel and bottle shop
Performed stock checks, cash handling, and till balancing
Groundsman / Climber
RnB Tree Services
11.2021 - 01.2023
Prepared job sites for tree climbers and operated machinery safely
Set lines in trees and organized climbing gear
Progressed to Climber and completed Certificate II in Arboriculture
Packing Line / Operator
CSR Hebel
07.2020 - 07.2021
Started on patching line to restore defective products
Progressed to packing line and cast mold operations
Operated machinery and oversaw production processes
Promoted to Operator due to performance and reliability
Crew Trainer / Back & Front Area
McDonald's
12.2018 - 03.2020
Trained new staff on burger preparation and safety procedures
Ensured accuracy and speed of orders to meet KPIs
Maintained a clean and productive kitchen and service environment
Asphalting Team Member
Central Coast Civil
06.2018 - 11.2018
Worked as part of an asphalt and concreting crew
Laid curb and guttering with use of heavy tools and machinery
Assisted in excavation, profiling, and concrete/asphalt handling
Registered Nurse – General Practice & Urgent Care Centre at Providence Medical UminaRegistered Nurse – General Practice & Urgent Care Centre at Providence Medical Umina