Dylan Wright
Currently Studying Bachelor Of Accounting - Swinburne University
Bacchus Marsh
Summary
Effective Student committed to learning, developing skills in Accounting and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Merchandiser
Strikeforce AMC
08.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Increased brand visibility by designing eye-catching in-store displays that highlighted new products and seasonal trends.
Property Manager
Raine and Horne Melton
10.2023 - 06.2024
- Managing a residential portfolio of 160 properties
- Advertising vacant properties for lease
- Following up rent arrears and missed payments / overpayments
- Inspecting and arranging maintenance to meet standards
- Conducting Open for Inspections
- Negotiating rent reviews / increases for rental providers
- Entry & Exit condition reports and sending to owners
- Attending VCAT on behalf of rental providers
- Renter & Rental Provider liaison
- Ensuring that the properties are kept up to a safe and satisfactory standard
- Responding to rental queries.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
NDIS Plan Manager
BudgetNET
04.2022 - 09.2022
- Accomplished multiple tasks within established timeframes.
- Reviewed supplier invoices for appropriate documentation and validity prior to payment.
- Prepared invoices and processed incoming & outgoing payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Evaluated financial records to detect errors and discrepancies.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Carpet Cleaning Owner
Jims Carpet Cleaning
09.2019 - 10.2023
- Respond to customer enquiries in regards to carpet & upholstery cleaning
- Manage my own inventory of chemicals and equipment for cleaning & ensure that I do not run out
- Manage my work vehicle and ensure all equipment is in working order and serviced when required
- Attend client’s homes and clean their house in a polite and friendly way, maintaining professional standards at all times
- Manage my own QuickBooks software for Sole traders
- Display friendly, polite & empathetic nature to all of my customers regardless of the situation.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Local Area Coordinator
Brotherhood of St.Laurence
10.2018 - 09.2019
- Meet professional attire and punctuality requests
- Meeting with clients to discuss their NDIS goals and plan
- Gathering information in regards to their life and how the NDIS can assist
- Taking part in weekly meetings with my team and also managers
- Maintaining contact with NDIS participants when they have their plan
- Helping NDIS participants get in contact with service providers based on their plan
- Being the link between the participant and the NDIS and the service providers.
Disability Support Worker
EW Tipping Foundation
09.2017 - 10.2018
- Meet professional attire and punctuality requests
- Perform personal care duties on clients
- Manage cash and medications of clients
- Sleepovers in group homes
- Day shift which involve getting out doing fun stuff
- Encourage clients to be independent
- Be a motivator for our clients and encourage them to make right decisions.
Estate Agent
YPA Estate Agents
03.2017 - 09.2017
- Meet professional attire and punctuality requests
- Meeting clients that are interested in both buying and selling homes
- Conduct market appraisals on properties
- Prepare marketing material
- Conduct letterbox drops each morning to increase awareness of current market
- Look for more business through meeting members of the public
- Manage customer relationships and relay relevant information promptly
- Conduct and manage open homes in a professional manner
- Assist principal with auctions
- Engaging in conversation to identify both buyer and vendor’s needs.
Bottleshop Manager
Blazing Stump Hotel
03.2015 - 03.2017
- Serve everyday customers in the Bottle shop
- Meet professional attire and punctuality requests
- Responsible for Cleaning, Vacuuming, displaying shop in a presentable way
- Order all stock for both Bottle shop and also on premise bars/bistro
- Liaise with bar managers to work out specials and displays
- Enter invoices into system, update prices, and enter new products
- Take delivery of all stock from delivery drivers and sign and stocktake it
- Manage stocktake reports and supply written feedback to Venue Manager
- Handle cash on a daily basis and cash up tills at the end of the night
- I also work in the bar independently on a Sunday and also whenever they require assistance if I am able to.
Customer Service Specialist
Concentrix
06.2013 - 03.2015
- Complete surveys on the phone to customers about new Holden Vehicles
- Sending emails to customers
- Handling customer disputes
- Liaising with other members of staff to solve customer disputes
- Handling inbound customer queries for Holden Customer Care
- Assist with Holden roadside assistance claims.
Pool Lifeguard
YMCA
04.2013 - 03.2015
- Cashier work
- Serving customers
- Manning the pool as a lifeguard
- Water testing
- Liaising with customers
- Application of first aid when required
- Other miscellaneous jobs as a lifeguard eg
- Cleaning.
Airport Worker
Blue Collar Recruitment
02.2012 - 03.2013
- Working at the airport, on a rotating 24-7 roster
- Working on bag belt for virgin domestic & Toll Dnata international
- Frequent communication with passengers & other staff of airline
- Tracing missing bags or rushing bags that have missed the flight
- Held my ASIC & dangerous goods Cert.
Sales Representative
Strikeforce AMC
04.2011 - 02.2012
- Working the FMCG grocery industry
- Selling in new line, cutting lines in, working out case deals
- Field sales and distribution checks
- Building new ends and displays
- Merchandising shelves
- Liaising with clients and store managers in regards to stock
- Re-laying sections of supermarket to a specific planogram.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Bank Teller
Commonwealth bank of Australia
08.2009 - 04.2011
- Day to day cash handling of substantial amounts
- Balancing cash tills at the end of the day
- Efficient customer service
- Efficient day to day use of computer and software
- Meet professional attire and punctuality requests
- Held the combination to the strong room and keys to safe.
Cricket Retail Specialist
Greg Chappell Cricket Centre
01.2007 - 08.2009
- Cricket specialist - Retail
- Responsible for the managing of stock levels on the shop floor
- Dealings with customers and clubs to establish
- Liaising with suppliers in regards to future stock and point of sale items
- Managing junior staff members and casual rosters.
Education
Bachelor of Accounting - Accounting
Swinburne University
Melbourne, VIC 05.2024 - Current
VCE -
Sunbury Downs College
01.2001 - 12.2006
REIV - Agent’s representative Certificate - undefined
linklearn
Cert III in Fitness, senior 1st Aid and CPR qualified - undefined
Completed Vic & NSW Responsible service of Alcohol - undefined
TAB Basics certificate - undefined
Skills
Dedicated Work Ethic
Effective Communication with Clients
Quick Learner
Efficient Data Input
Highly Motivated
Optimistic Mindset
Prioritized Task Scheduling
Responsive to Change
Effective Team Player
Consistently Meets Deadlines
Proactive Problem Solving
Adherence Monitoring Practices
Client Relationship Development
Financial Record Keeping
References
- Jessica Taylor, Manager – Brotherhood of St Laurence, 0411 789 831
- Jess Panozzo, Supervisor – Concentrix, 0413 592 633
- Garry Wilson, Cricket Coach & Mentor, Sunbury United Cricket club, 0418 313 022
Timeline
Merchandiser
Strikeforce AMC
08.2024 - Current
Bachelor of Accounting - Accounting
Swinburne University
05.2024 - Current
Property Manager
Raine and Horne Melton
10.2023 - 06.2024
NDIS Plan Manager
BudgetNET
04.2022 - 09.2022
Carpet Cleaning Owner
Jims Carpet Cleaning
09.2019 - 10.2023
Local Area Coordinator
Brotherhood of St.Laurence
10.2018 - 09.2019
Disability Support Worker
EW Tipping Foundation
09.2017 - 10.2018
Estate Agent
YPA Estate Agents
03.2017 - 09.2017
Bottleshop Manager
Blazing Stump Hotel
03.2015 - 03.2017
Customer Service Specialist
Concentrix
06.2013 - 03.2015
Pool Lifeguard
YMCA
04.2013 - 03.2015
Airport Worker
Blue Collar Recruitment
02.2012 - 03.2013
Sales Representative
Strikeforce AMC
04.2011 - 02.2012
Bank Teller
Commonwealth bank of Australia
08.2009 - 04.2011
Cricket Retail Specialist
Greg Chappell Cricket Centre
01.2007 - 08.2009
VCE -
Sunbury Downs College
01.2001 - 12.2006
REIV - Agent’s representative Certificate - undefined
linklearn
Cert III in Fitness, senior 1st Aid and CPR qualified - undefined
Completed Vic & NSW Responsible service of Alcohol - undefined
TAB Basics certificate - undefined
Similar Profiles
Laura WarnerLaura Warner
POG/Retail Merchandiser at Strikeforce AMCPOG/Retail Merchandiser at Strikeforce AMC
Rebecca BarnesRebecca Barnes
Retail Merchandiser at Strikeforce AMCRetail Merchandiser at Strikeforce AMC
Kirk ForsythKirk Forsyth
Retail Merchandiser at Strikeforce AMCRetail Merchandiser at Strikeforce AMC