Dylan Yeo

• Gained broad base knowledge in all aspects of supervisory control and direct communication.
• Umpired Junior League Summer Games.
• Officiated at Hockey games to maintain standard ofplay and ensuring safe games.
• Signalled participants or other officials to makethem aware of infringements or to regulate play.
• Conferred with officials, coaches and players inorder to provide information, explanations and avert problems.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.