Dylan Carmody
Earlville,QLD
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
OPSM
04.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Optical Dispenser
OPSM
08.2013 - 04.2023
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Enhanced sales performance by establishing rapport with customers and addressing their concerns effectively.
- Maintained a clean and organized showroom, ensuring a comfortable shopping environment for clients.
- Assisted in inventory management, conducting regular stock checks and updating the database accordingly.
- Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
Education
High School Diploma -
Horsham College
Horsham, VIC12.2003
Skills
- Report Generation
- Retail Inventory Management
- Hourly Shift Management
- Employee Training
Timeline
Store Manager
OPSM
04.2023 - Current
Optical Dispenser
OPSM
08.2013 - 04.2023
High School Diploma -
Horsham College
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