- Hardworking Utility Worker with resourceful approach to handling all Administration, Kitchen hand, Housekeeping needs. Good multitasking, prioritization and organizational skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
- Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
- Responsible Coffee Machine Maintenance offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
- District Level Barista, Pour-over and Coldbrew Coffee Certificate. Experienced Barista enthusiastic about producing a superbly made cup of coffee with a personable smile and positive attitude. Positive attitude coupled with ability to remain calm and composed in busy work settings. 5 year veteran Barista with wide range of coffee knowledge and background in retail management. Store Clerk possessing strong attention to detail and time management skills. Enjoys assisting customers in locating and selecting store items. Talented Barista with a robust history of excellent customer service in large coffee shops. Accustomed to taking orders with a smile and making delicious specialty drinks for satisfied customers.
Hi, I’m
Dylan Jin-Yi Liu
East Cannington ,Western Australia
Summary
Overview
8
years of professional experience
1
Certification
Work History
Sodexo Remote Sites
Utility Worker
09.2023 - Current
Job overview
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Trained other personnel in proper maintenance and repair of utility systems.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Completed daily maintenance tasks in record time to maximize productivity.
- Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
- Safely and effectively handled wide range of cleaning products and solutions.
Hello Fresh
Quality Assurance Officer
04.2021 - 09.2023
Job overview
- Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
- Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
- Maintained a high level of expertise in quality assurance processes through ongoing professional development and staying abreast of industry trends, ensuring the organization''s continued competitive edge in the marketplace.
- Streamlined workflows by automating repetitive tasks, increasing efficiency in the QA department.
- Reduced defect rates through meticulous inspection processes and root cause analysis.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
Harvest Moon
Operation Team Leader
01.2021 - 04.2021
Job overview
- Created a positive work environment by fostering open communication channels, addressing employee concerns promptly, and acknowledging outstanding individual contributions regularly.
- Reduced operational risk by conducting thorough assessments of potential vulnerabilities and implementing appropriate countermeasures accordingly.
- Conducted regular quality audits to maintain compliance with industry standards while identifying opportunities for continuous improvement.
Victoria Cafe Elizabeth Shopping Center
Barista
01.2020 - 11.2020
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Starbucks
District Level Barista
04.2016 - 06.2019
Job overview
- Listened to customer desires and needs to recommend optimal products
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Developed creative and appealing latte art techniques and instructed coworkers in method
- Greeted guests with pleasant smile and superior customer service
- Received and accurately processed customer payments
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties
- Maintained highest standards of conduct and service to support company reputation
- Enthusiastically engaged customers during busy periods to keep mood light and fun
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
- Properly cleaned all equipment, including Mastrena(coffee machine) and coffee Brewer and sanitized counters to avoid illness
- Provided customers with product details such as coffee blends and preparation descriptions and coffee lecture
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Education
Overseas Chinese UniversityFengChia, Taichung
BBA from Leisure And Tourism Management
06.2019
University Overview
Council of Labor AffairsTaichung, Taiwan
Graduate Certificate from Computer Maintenance
06.2015
University Overview
Council of Labor AffairsTaichung, Taiwan
Graduate Certificate from Aircraft Maintenance
06.2015
University Overview
Council of Labor AffairsTaichung, Taiwan
Graduat Certificate from Industrial Electronics Technology
06.2015
University Overview
Skills
- Coffee expertise and Espresso machine operation
- Safe food handling practices
- POS system operation
- Product displays
- Customer service
- Engaging personality
- Speedy and efficient
- Cooperative team player
- Inventory management
- Cash register operation
- Detail oriented
- Time management
- Calm under pressure
- Solid problem solver
- Equipment Operation
- Hand-tool proficiency
- Safety Compliance
- Assembly line
- Basic repair skills
- Facility Maintenance
- Mechanical Maintenance
- Equipment monitoring
- Plumbing Repairs
- Safety Protocols
- Heavy Lifting
Militaryservice
Militaryservice
- Serve in land forces reserve training
- National armed forces compulsory military service
- Rank : Rifleman
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Professional Working
Mandarin Chinese
Native or Bilingual
Taiwanese Hokkien
Native or Bilingual
Timeline
Utility Worker
Sodexo Remote Sites
09.2023 - Current
Quality Assurance Officer
Hello Fresh
04.2021 - 09.2023
Operation Team Leader
Harvest Moon
01.2021 - 04.2021
Barista
Victoria Cafe Elizabeth Shopping Center
01.2020 - 11.2020
District Level Barista
Starbucks
04.2016 - 06.2019
Overseas Chinese University
BBA from Leisure And Tourism Management
Council of Labor Affairs
Graduate Certificate from Computer Maintenance
Council of Labor Affairs
Graduate Certificate from Aircraft Maintenance
Council of Labor Affairs
Graduat Certificate from Industrial Electronics Technology
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