D'ZHANE LOLE NGARIMA
SOUTH HEDLAND,Australia
Summary
I'm an engaging and self-motivated professional with experience as a process operator in Port Hedland. I also have experience in customer service, learning new systems and maintaining safe work practices. My skills include high quality communication skills, confident decision making and critical thinking and problem solving. I have established several strong working relationships with co-workers and customers alike, which has resulted in high team moral and exceptional customer services. I am an upbeat individual and I pride myself on my attention to detail and ability to multitask under pressure. I have a passion for learning and upholding safety in the workplace as a core value.
Overview
5
5
years of professional experience
Work History
Process Operator
Fortescue Hedland Operations
PORT HEDLAND, Australia
03.2023 - Current
- Safely completing process operator duties, including inspections and shipping movements.
- Thorough cleaning duties across the plant, which require significant attention to detail.
- Diligence in this area ensures team members are kept safe, and the plant functions reliably.
- Working as part of a team and embodying Fortescue's values.
- Hazard identification and reporting - Experienced in identifying potential hazards on-site and reporting them to the appropriate supervisor or personnel, ensuring safety compliance.
- Safety Protocol Adherence - Knowledgeable in workplace safety procedures and following strict protocols for reporting issues to prevent accidents.
- Problem-Solving and Communication: Able to quickly assess and communicate specific issues (e.g., electrical, mechanical) to the correct team members.
- Operated process equipment such as ship loaders, reclaimers, stackers to maintain production flow.
- Attention: Keen ability to notice irregularities or potential problems in the work environment, and take swift action to address them.
- Proficient in conducting thorough pre-start checks to ensure equipment and work areas are safe and ready for operation.
Batemans Bay Soldiers Club
Batemans Bay, Australia
11.2020 - 02.2023
- Training and onboarding of new employees
- Provided exceptional customer service to customers and assisting them during check-in and wherever else required
- Maintaining a high level of customer satisfaction through effective verbal and written communication skills
Innes Boatshed
03.2020 - 02.2023
- Ensuring safe food handling practices with customers and co-workers, and preparation in the mornings and stocking in the evenings
- Lead barista, including supervising junior baristas, always maintaining high service standards
- General cleaning duties including sanitising coffee equipment multiple times during shift and consistently maintaining store cleanliness
Education
High School HSC -
Batemans Bay, NSW12.2020
Responsible Service of Alcohol - NSW
Responsible Service of Gambling - NSW
References
References are available on request
Timeline
Process Operator
Fortescue Hedland Operations
03.2023 - Current
Batemans Bay Soldiers Club
11.2020 - 02.2023
Innes Boatshed
03.2020 - 02.2023