Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eman Al-jawhary

Roxburgh Park,VIC

Summary

Dedicated and results-driven professional with a proven track record in customer care, warehouse operations, and general labor. Offering a unique blend of adaptability, problem-solving acumen, and hands-on expertise cultivated through diverse roles at leading companies. Adept at efficiently assembling orders, utilizing RF scanning technology, resolving customer issues, and ensuring seamless workflow. Eager to contribute my dynamic skill set and commitment to excellence in a full-time or ongoing casual position, adding value to your team and driving organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Labor Construction Worker

Limitless Labour Hire
02.2023 - 07.2023
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Gathered waste and rubbish from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Engaged in a variety of tasks, including general cleanups, operation of a jackhammer, landscaping, stone masonry, and rubbish removal.
  • Demonstrated adaptability and strong work ethic in a dynamic labor environment.

Picker Packer

Startrack Aus Post
11.2021 - 07.2022
  • Assembled orders for shipment, meticulously verifying and arranging appropriate paperwork to ensure accurate deliveries.
  • Utilized RF scanning technology to efficiently track and manage inventory throughout the picking and packing process.
  • Trained new employees, sharing insights and best practices for efficient picking, packing, RF scanning, and order fulfillment.
  • Executed efficient picking and packing of inbound and outbound orders in a fast-paced warehouse setting.
  • Maintained accurate inventory records and upheld quality control standards.
  • Collaborated with team members to achieve daily production targets and enhance operational efficiency.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Cold Storage Warehouse Worker

Americold
  • Gained exposure to cold storage warehousing operations, developing an understanding of temperature-sensitive logistics.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Coles Customer Care Representative

Probe
05.2021 - 11.2021
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Managed customer orders, payments, and deliveries, ensuring customer satisfaction and retention.
  • Utilized strong communication skills to interact effectively with customers and colleagues.
  • Managed a high volume of customer inquiries, including addressing wrong and missing orders with a proactive and solutions-oriented approach.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

St Vincent De Paul Society - Thrift Store

Volunteer Work
06.2020 - 04.2021
  • Contributed spare time to assist in charitable activities, demonstrating a commitment to community engagement and social responsibility.
  • Collaborated with a team to approach customers in a friendly and engaging manner, building trust and rapport to enhance their shopping experience.
  • Skillfully restocked store floors with current merchandise, ensuring a visually appealing and organized shopping environment.
  • Demonstrated dedication to community engagement and social responsibility, contributing to the organization's mission of making a positive impact.

Education

High School Diploma -

Roxburgh College
11.2020

Skills

Customer service and interpersonal communication

Warehouse operations, including picking and packing

General labor tasks, such as cleanups and landscaping

Time management and task prioritization

Adaptability and quick learning in dynamic environments


Team collaboration and cooperation


Attention to detail and quality assurance

strong verbal and written communication

order and refund processing

OH&S understanding

strong understanding of KPIS

Point of sale (POS) system operations

Certification

Construction Induction Training White Card

Certificate III in Pathology

Timeline

General Labor Construction Worker

Limitless Labour Hire
02.2023 - 07.2023

Picker Packer

Startrack Aus Post
11.2021 - 07.2022

Coles Customer Care Representative

Probe
05.2021 - 11.2021

St Vincent De Paul Society - Thrift Store

Volunteer Work
06.2020 - 04.2021

Cold Storage Warehouse Worker

Americold

High School Diploma -

Roxburgh College

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Eman Al-jawhary