Jayden Chen
Mount Waverley
Summary
Professional with a proven track record of delivering high-quality team results. Skilled in communication, problem-solving, and time management, with a strong focus on collaboration and adaptability. Committed to meeting organisational goals and contributing to a positive work environment. Currently studying business analytics and eager to apply what I learn to real-world challenges.
Overview
6
6
years of professional experience
Work History
Team Member
Woolworths Group
04.2024 - Current
- Maintained clean, organised, and safe work areas to support efficiency and team safety
- Quickly learned new tasks to improve performance and flexibility across roles
- Consistently showed reliability by covering shifts during staff shortages and peak periods
- Supported team goals by completing tasks accurately and on time
Receptionist
Emerald Highlands Motel
01.2021 - 01.2024
- Handled front desk operations including check-ins, check-outs, and guest inquiries
- Resolved guest concerns and complaints with professionalism and care
- Maintained clear and courteous communication with guests and staff
- Greeted visitors with a friendly, helpful attitude to ensure a positive first impression
Cashier
Lucky Noodle Box
01.2019 - 01.2021
- Collaborated closely with kitchen and service teams to ensure smooth operations
- Took customer orders accurately and responded to inquiries in a friendly manner
- Assisted guests with menu choices, including daily specials and dietary needs
- Greeted and welcomed customers, providing prompt and attentive service
Education
Certificate I and III - Business
Marist College Emerald
01.2023
Certificate III - Aviation (Remote Pilot)
BASAIR
01.2023
Bachelor of Commerce - Business Analytics
Monash University
11-2026
Skills
- Strong customer service and communication skills
- Positive attitude with a focus on client satisfaction
- Teamwork and collaboration in fast-paced environments
- Initiative and self-motivation to take on tasks independently
- Problem-solving and adaptability
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
Timeline
Team Member
Woolworths Group
04.2024 - Current
Receptionist
Emerald Highlands Motel
01.2021 - 01.2024
Cashier
Lucky Noodle Box
01.2019 - 01.2021
Certificate I and III - Business
Marist College Emerald
Certificate III - Aviation (Remote Pilot)
BASAIR
Bachelor of Commerce - Business Analytics
Monash University
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