NICHOLAS JAFTHA
Southern River,WA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Proven leader in warehouse efficiency, significantly enhancing operations at PEP Transport through expert inventory management and team coordination. Demonstrated forklift proficiency and exceptional organizational skills, achieving a notable increase in productivity. Cultivates a supportive, high-performance environment, ensuring client satisfaction and operational excellence.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
PEP Transport
03.2023 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Freight Handler
PEP Transport
03.2022 - Current
- Picked and packed various freight using a forklift or pallet jack
- Moved large items manually and with a forklift
- Unloaded containers
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Used pallet jacks to move items to and from warehouse locations
- Received deliveries and scanned packages
- Recognized defective material and reported issues to management
- Staged and sorted multiple types of products for loading
- Moved large and bulky items manually or with pallet jacks or forklifts
- Loaded trucks for outbound orders and unloaded trucks for inbound orders
- Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders
- Lifted materials of varied weights on regular basis
- Trained multiple freight handlers since starting
- Understanding of freight processes and customer requirements
Warehouse Worker
Neway Transport
02.2022 - 03.2022
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Used pallet jacks to move items to and from warehouse locations
- Received deliveries, scanned packages and updated orders in internal database
- Recognized defective material and reported issues to management
- Staged and sorted multiple types of products for loading
- Moved large and bulky items manually or with pallet jacks or forklifts
- Loaded trucks for outbound orders and unloaded trucks for inbound orders
- Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders
- Lifted materials of varied weights on regular basis
Support Worker
Yaandina Community Services
06.2017 - 09.2021
- Supported clients' social, physical and emotional needs to help integrate into local community
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship
- Helped clients develop coping mechanisms, technical abilities and job skills
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Facilitated weekly group meetings, listened, offered compassion and supported members
- Referred involved parties to needed community resources
- Built strong and trusting rapport with clients and loved ones
- Monitored health and well-being of clients and reported significant health changes
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
- Recorded client status progress and challenges in logbooks and reports
Retail Assistant
Farmers
01.2014 - 05.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Calculated pricing, applied discounts and collected payments to process transactions
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Answered questions about current promotions and resolved issues according to store policies
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Drove sales by successfully employing upselling and cross-selling strategies
- Increased customer service feedback scores by delivering outstanding service to customers daily
- Offered coupons and special deals to increase quantity of customer spending
- Offered friendly greetings and assistance to incoming customers
- Established good customer relations and excellent service to build and retain loyal customers
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Managed cash register operations using POS system and processed sales and returns
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Maintained current store, product and promotional knowledge to drive consistent sales
- Recommended accessories and delivered details regarding latest promotions to increase sales
- Stocked, replenished and organized inventory to keep store merchandise fresh
- Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs
Education
High School Diploma -
Long Bay High School
Auckland01.2010
Skills
- Clean driving record
- Technical support understanding
- Documentation skills
- Customer service expertise
- Coordination skills
- Housekeeping
- Client satisfaction
- Heavy lifting
- Forklift Experience
- High Reach experience
- Punctual
- Loading and unloading
- Merchandise stocking
- Dependable and reliable
- Adaptive team player
- People skills
- Work ethic
- Organizational skills
- Warehousing Knowledge
- Inventory management
- Warehouse operations
- Problem-solving
- Warehouse organization
Timeline
Warehouse Supervisor
PEP Transport
03.2023 - Current
Freight Handler
PEP Transport
03.2022 - Current
Warehouse Worker
Neway Transport
02.2022 - 03.2022
Support Worker
Yaandina Community Services
06.2017 - 09.2021
Retail Assistant
Farmers
01.2014 - 05.2017
High School Diploma -
Long Bay High School
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