Amal Stephen
Adelaide,SA
Summary
I have a background, in finance, customer service and hospitality coupled with an adaptable nature. I have demonstrated the ability to juggle responsibilities and adapt quickly to varying circumstances. Currently pursuing an MBA in Hospitality and Tourism I am deeply passionate about providing top notch care and support to citizens. I am excited to bring my mix of hands on experience and academic expertise to a fulfilling career, in Age care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Console Operator
OTR
Adelaide
03.2024 - Current
- Making sure to follow all health and safety protocols to creating an safe workplace.
- Keeping logs helps ensure accurate record keeping and smooth communication within the team.
- Building and nurturing relationships is essential, for providing support and addressing issues effectively
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Contributing to a team culture by fostering collaboration sharing strategies and guiding new team members.
Kitchen hand
Ayers House
ADELAIDE, AUSTRALIA
11.2023 - Current
- Helped out with getting the food ready by cutting up veggies peeling fruits and making sauces to keep things running smoothly and serve meals on time.
- Kept the kitchen clean and tidy, by washing dishes, cleaning surfaces and taking out the trash to ensure an clean workspace.
- Worked together with the kitchen crew to plate up dishes nicely and add garnishes improving how meals look and making customers happy.
Cleaning Crew Member
Variety Professional Cleaners
ADELAIDE AIRPORT, AUSTRALIA
12.2022 - 07.2023
- Performed cleaning and sanitation duties to maintain an sanitary space for customers
- Worked together with colleagues to arrange and prioritize cleaning timetables leading to a more efficient workflow and higher output.
- Engaged in clear communication, with customers to understand their individual cleaning needs and promptly address any issues or feedback to enhance overall customer happiness.
Stock Clerk
Golden Star Spices
ADELAIDE, AUSTRALIA
09.2022 - 12.2022
- Maintained the inventory management system, monitoring and arranging stock levels, for operations and reducing losses.
- Checked shipments promptly to streamline stock replenishment ensuring the quality and quantity of products.
- Worked with teams to perform stock audits pinpointing any inconsistencies and taking corrective measures to uphold precision.
- Helped customers find and choose items offering top notch service and product expertise to boost satisfaction levels.
Education
MBA - Hospitality and Tourism
Victorian Institute Of Technology (VIT)
08.2024
B.Com(Hons.) - Financial Market Management
Banaras Hindu University (BHU)
09.2021
Skills
- Food preparation
- Hygiene and sanitation
- Strong Communication
- Problem-Solving Ability
- Time Management
- Customer Service
- Manual Handling
- Record keeping and Documentation
- First Aid and CPR
Personal Information
Date of Birth: 06/23/99
References
- Mr Paul Groves, Ayers House, Head Chef, +61433973062
- Mr Christian Kayumba, Variety Professional Cleaners, Manager, +61401579254
- Mrs Michelle, OTR, Store Manager, +61415171385
Certification
- Hand Hygiene for clinicial healthcare workers.
- Infection prevention and control in age care
- NDIS Worker Orientation Module
- Precise Thick-N Instant User Traning
- IDDSI Training
Timeline
Console Operator
OTR
03.2024 - Current
Kitchen hand
Ayers House
11.2023 - Current
Cleaning Crew Member
Variety Professional Cleaners
12.2022 - 07.2023
Stock Clerk
Golden Star Spices
09.2022 - 12.2022
MBA - Hospitality and Tourism
Victorian Institute Of Technology (VIT)
B.Com(Hons.) - Financial Market Management
Banaras Hindu University (BHU)