Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Timeline
Generic

Amal Stephen

Adelaide,SA

Summary

I have a background, in finance, customer service and hospitality coupled with an adaptable nature. I have demonstrated the ability to juggle responsibilities and adapt quickly to varying circumstances. Currently pursuing an MBA in Hospitality and Tourism I am deeply passionate about providing top notch care and support to citizens. I am excited to bring my mix of hands on experience and academic expertise to a fulfilling career, in Age care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Console Operator

OTR
03.2024 - Current
  • Making sure to follow all health and safety protocols to creating an safe workplace.
  • Keeping logs helps ensure accurate record keeping and smooth communication within the team.
  • Building and nurturing relationships is essential, for providing support and addressing issues effectively
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Contributing to a team culture by fostering collaboration sharing strategies and guiding new team members.

Kitchen hand

Ayers House
11.2023 - Current
  • Helped out with getting the food ready by cutting up veggies peeling fruits and making sauces to keep things running smoothly and serve meals on time.
  • Kept the kitchen clean and tidy, by washing dishes, cleaning surfaces and taking out the trash to ensure an clean workspace.
  • Worked together with the kitchen crew to plate up dishes nicely and add garnishes improving how meals look and making customers happy.

Cleaning Crew Member

Variety Professional Cleaners
12.2022 - 07.2023
  • Performed cleaning and sanitation duties to maintain an sanitary space for customers
  • Worked together with colleagues to arrange and prioritize cleaning timetables leading to a more efficient workflow and higher output.
  • Engaged in clear communication, with customers to understand their individual cleaning needs and promptly address any issues or feedback to enhance overall customer happiness.

Stock Clerk

Golden Star Spices
09.2022 - 12.2022
  • Maintained the inventory management system, monitoring and arranging stock levels, for operations and reducing losses.
  • Checked shipments promptly to streamline stock replenishment ensuring the quality and quantity of products.
  • Worked with teams to perform stock audits pinpointing any inconsistencies and taking corrective measures to uphold precision.
  • Helped customers find and choose items offering top notch service and product expertise to boost satisfaction levels.

Education

MBA - Hospitality and Tourism

Victorian Institute Of Technology (VIT)
08.2024

B.Com(Hons.) - Financial Market Management

Banaras Hindu University (BHU)
09.2021

Skills

  • Food preparation
  • Hygiene and sanitation
  • Strong Communication
  • Problem-Solving Ability
  • Time Management
  • Customer Service
  • Manual Handling
  • Record keeping and Documentation
  • First Aid and CPR

Personal Information

Date of Birth: 06/23/99

References

  • Mr Paul Groves, Ayers House, Head Chef, +61433973062
  • Mr Christian Kayumba, Variety Professional Cleaners, Manager, +61401579254
  • Mrs Michelle, OTR, Store Manager, +61415171385

Certification

  • Hand Hygiene for clinicial healthcare workers.
  • Infection prevention and control in age care
  • NDIS Worker Orientation Module
  • Precise Thick-N Instant User Traning
  • IDDSI Training

Timeline

Console Operator

OTR
03.2024 - Current

Kitchen hand

Ayers House
11.2023 - Current

Cleaning Crew Member

Variety Professional Cleaners
12.2022 - 07.2023

Stock Clerk

Golden Star Spices
09.2022 - 12.2022

MBA - Hospitality and Tourism

Victorian Institute Of Technology (VIT)

B.Com(Hons.) - Financial Market Management

Banaras Hindu University (BHU)

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Amal Stephen