Open To Work
AARON TYACK
Melbourne,VIC
Work Preference
Summary
Highly experienced General Manager with 25+ years leading large-scale, high-volume hospitality venues including bars, restaurants, gaming operations, hotels, events, and late-night venues. Proven ability to lead teams of 100+ staff, deliver strong financial performance, and exceed sales targets while maintaining labour budgets and operational control. Recognised for a hands-on leadership style, developing high-performing teams, and creating venue cultures that deliver service excellence and outstanding customer experiences. Extensive experience across multi-faceted venues, with a strong track record in venue turnarounds, team development, and maximising profitability.
Overview
26
26
years of professional experience
Work History
GENERAL MANAGER & LICENSEE
Mantra Traralgon Hotel & Butter Factory Restaurant
Traralgon, VIC
01.2025 - Current
- Full accountability for hotel operations, food & beverage, events, and financial performance
- Delivered 93.08 RPS, positioning the hotel as a high performer within the group
- Exceeding budget targets with strong focus on revenue growth, cost control, and profitability
- Reduced Food COGs to 29% and Beverage to 20% while maintaining service standards
- Implemented labour optimisation aligned to demand and trading patterns
- Partnering with ownership and corporate stakeholders on strategic performance outcomes
- Driving guest experience, compliance, and operational consistency
HOTEL GENERAL MANAGER
Noah's on the Beach
Newcastle, NSW
01.2022 - 01.2025
- Led a complex hotel with multiple F&B outlets, events, and accommodation services
- Improved financial performance through supplier negotiation, pricing strategies, and cost control
- Strengthened guest experience and repeat business through operational consistency
- Developed and coached department heads into stronger leadership capability
- Regular reporting to owners on financial, operational, and strategic performance
- Oversaw day-to-day operations of 91-room hotel with staff of sixty two employees.
HOTEL GENERAL MANAGER / MULTI-SITE OVERSIGHT
George Hotel / RelaxInnz Group
UK
01.2016 - 01.2022
- Operated a flagship hotel while providing multi-site leadership across 11 properties
- Acted at Area Manager level, supporting hotel managers, improving operations, and driving consistency
- Delivered group-wide training, leadership development, and performance improvements
- Reduced stock loss by 60% - through investigation and retraining staff
- Stepped into executive-level responsibilities during leadership transitions
- Successfully mentored managers into senior roles and independent venue leadership
GENERAL MANAGER - HIGH-VOLUME F&B OPERATIONS
Multiple Companies
QLD & NSW
01.2000 - 01.2016
- Managed one of NSW's highest gaming turnover venues
- Led teams in a high-pressure, late-trade environment
- Implemented in-house security, reducing incidents and tighter protection for patrons & staff
- Balanced performance, safety and experience in a demanding fast-paced setting
- Achieved exceptional compliance and operational results in OLGR audits
- Managed high-capacity bars, restaurants, night venues and entertainment operations
- Delivered significant revenue growth through promotions, marketing initiatives and service improvements
- Built and led management teams across fast-trading, multi-shift environments
Education
Licensed Hotel Licensee - Hospitality Management
Short Courses Australia
VIC09.2025
Advanced Revenue Management -
ACCOR
VIC2025
Leadership & Operational Training -
Accor / Mantra
VIC2025
Bachelor of Commercial Art -
James Cook University
QLD1999
Skills
- General Management
- High-Volume Venues
- Leadership of Large Teams
- Financial Management
- Budget Accountability
- Revenue Generation & Sales Growth
- Labour Cost Control
- Coaching & Training
- Service Excellence & Guest Experience
- Team Engagement
- Marketing & Promotions
- Stakeholder Reporting
- Compliance
- Security Management
- Hands-On Leadership Style
Accomplishments
- Successfully led teams exceeding 100 staff across multiple venues
- 25-year career with no terminations and consistent stakeholder success
- Proven ability to turn around underperforming venues and deliver profitability
- Developed numerous managers into General Managers and venue leaders
- Strong reputation for creating high-performing workplace cultures
- Delivered innovative promotions that increase patronage and revenue
Licenses And Compliance
- Current RSA (NSW & VIC)
- Current Licensee Accreditation
- National Police Check - Clear
- Full Driver's Licence
Education And Professional Development
- Bachelor of Commercial Art
- Licensed Hotel Licensee (VIC)
- Advanced Revenue Management
- Leadership & Operational Training (Accor / Mantra)
- Ongoing F&B and people-leadership development
Timeline
GENERAL MANAGER & LICENSEE
Mantra Traralgon Hotel & Butter Factory Restaurant
01.2025 - Current
HOTEL GENERAL MANAGER
Noah's on the Beach
01.2022 - 01.2025
HOTEL GENERAL MANAGER / MULTI-SITE OVERSIGHT
George Hotel / RelaxInnz Group
01.2016 - 01.2022
GENERAL MANAGER - HIGH-VOLUME F&B OPERATIONS
Multiple Companies
01.2000 - 01.2016
Licensed Hotel Licensee - Hospitality Management
Short Courses Australia
Advanced Revenue Management -
ACCOR
Leadership & Operational Training -
Accor / Mantra
Bachelor of Commercial Art -
James Cook University