SHANIA MCEACHRAN
ELIZABETH GROVE,SA
Summary
I am meticulous, excellent at juggling multiple tasks and working under pressure. A pragmatic person accustomed to working long hours, priding myself on accuracy and doing the best work possible. I am very punctual and can adapt to any working environment.
Overview
4
4
years of professional experience
Work History
Manager
Romeos Foodland
Adelaide, SA
05.2023 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Manager/crew member
SHANIA MCEACHRAN
05.2021 - 05.2023
- Supervise crew and team leaders
- Maintained high quality food and service for customers
- Adhere to all McDonald’s policies and procedures
- Handled and managed complaints
- Ensuring stock of supplies is sufficient and that inventory was always kept up to date
- Assumed responsibility for cash including bank deposits, and ensured all cash procedures were followed
- Maintained a highly clean store and store front
- Maintained a cooperative working environment.
1st year apprentice
Zink
05.2021 - 09.2021
- Assisted in the upkeep and cleanliness of the salon
- Carried out basic hairdressing services
- Greeting and gowning clients
- Preparing tools, equipment and products for services conducted by senior stylists
- Carried out shampooing, conditioning treatments, and removing color
- Making and serving refreshments to clients.
Customer service team member
Best&Less
08.2020 - 05.2021
- Assisted customers to locate items throughout the store
- Kept stock levels to a high standard throughout the store
- Refunded payments for returned items and/or exchanged items within the purchase
- Served customers to complete purchases
- Assisted in the store’s cleanliness and organization.
Education
YEAR 12 -
MARK OLIPHANT COLLEGE
01.2020
Skills
- Self-motivated
- Assertive
- Conflict resolution
- Team player
- Hard worker
- Enthusiastic
- Punctual
- Quick learner
- Friendly
- Reliable
References
- Lisa Armstrong, Previous Employer (Best&Less), 0431 341 885
- Julie O’Connor, Previous Landlord, 0403 398 359
- Michelle Brady, Current Landlord, 0401 080 621
- William Pizey, Department Manager Nurioopta McDonald’s, 0434 919 959
Timeline
Manager
Romeos Foodland
05.2023 - 04.2024
Manager/crew member
SHANIA MCEACHRAN
05.2021 - 05.2023
1st year apprentice
Zink
05.2021 - 09.2021
Customer service team member
Best&Less
08.2020 - 05.2021
YEAR 12 -
MARK OLIPHANT COLLEGE