Genevieve Benad
Mernda,Australia
Summary
Ambitious final-year Business student poised to graduate this year, eager to secure a Strategy and Innovation graduate role. Equipped with strong strategic thinking and analytical skills, along with a passion for innovative problem-solving, ready to contribute to organizational growth and drive continuous improvement. Committed to leveraging academic knowledge and practical insights to deliver impactful solutions in a dynamic business environment. Enthusiastic about collaborating with diverse teams to foster creativity and achieve strategic objectives.
Overview
6
6
years of professional experience
Work History
Sales Manager
Anytime Fitness
Melbourne, VIC
05.2025 - Current
- Developed and implemented sales strategies to enhance membership growth and retention.
- Trained and mentored team members on effective sales techniques and customer engagement.
- Analysed market trends to identify new business opportunities and optimise pricing strategies.
- Collaborated with marketing teams to design promotional campaigns that increased gym visibility.
- Monitored performance metrics to evaluate sales effectiveness and drive continuous improvement.
- Led weekly team meetings to align goals, share best practices, and motivate staff performance.
Crew coach
Hungry Jacks
01.2020 - 05.2025
- Trained and supervised new crew members, ensuring adherence to company standards and procedures
- Fostered a positive team environment by providing guidance and support to enhance performance and morale
- Developed strong communication skills through daily interactions with customers, resolving inquiries and ensuring satisfaction
- Enhances problem-solving abilities by addressing operational challenges promptly and implementing efficient solutions
Receptionist
Lux Lips
01.2022 - 01.2023
- Managed front desk operations, including greeting visitors, answering calls and scheduling appointments
- Handled customer inquiries and resolved issues promptly to ensure a positive customer experience
- Coordinated with staff to ensure smooth flow of appointments and maintained confidentiality of client information
- Developed strong communication skills by interacting with a diverse clientele and providing excellent customer service
- Adapted quickly to new software systems for appointment booking and payment processing
Education
Strategy And Innovation
RMIT University
Melbourne, VIC10-2026
Year 12 -
Marymede Catholic College
South Morang01-2023
Skills
- Long-term planning
- Analytical problem-solving and decision-making
- Sales performance and KPI achievement
- Leadership development
- Stakeholder engagement and relationship building
- Customer insight and service excellence
- Process improvement and operational efficiency
- Strong written and verbal communication
- Training, coaching and staff support
Accomplishments
- Promoted to Sales Manager within 8 months in recognition of strong performance and leadership potential.
- Resolved a product issue by using consumer testing insights to identify improvements and support a better customer outcome.
- Designed and implemented a comprehensive company-wide training program for all sales team members.
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Sales Manager
Anytime Fitness
05.2025 - Current
Receptionist
Lux Lips
01.2022 - 01.2023
Crew coach
Hungry Jacks
01.2020 - 05.2025
Strategy And Innovation
RMIT University
Year 12 -
Marymede Catholic College