Ihan Kwon
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Olive Young
01.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted store promotions
Art Academy Tuter
Link Art Academy
01.2023 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance
- Developed student confidence through positive reinforcement strategies.
- Maintained records of student assessments, tutoring activities and results.
Education
Bachelor of Arts - Fashion Design
Queensland University of Technology
Brisbane, QLD12.2027
Skills
- Cash Register Operation
- Cash Handling
- POS Systems
- Customer Service
- Product Recommendations
- Customer Assistance
- ID Verification
- Issue Resolution
- Gift Wrapping
- Cleaning and Sanitizing
- Staff Training
- Cash Management
Accomplishments
- Resolved product issue through consumer testing.
- Trained and mentored 8 employees in Olive Young
IELTS
My overall IELTS score is 5.5, and I dedicated three months to IELTS preparation with the goal of attending QUT in Brisbane. As an upper-intermediate English user, I am keen to further enhance and focus on refining my English communication skills.
Additional Information
I am very passionate about customer service and possess the ability to thrive in a fast-paced environment. Additionally, I believe my friendly personality is well-suited for providing excellent service and treating customers with care. Even though, I learn work skills quickly, making it easy for me to adapt to new tasks and responsibilities.
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Cashier
Olive Young
01.2023 - 11.2023
Art Academy Tuter
Link Art Academy
01.2023 - 05.2023
Bachelor of Arts - Fashion Design
Queensland University of Technology
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