Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Skilled at creating welcoming atmosphere when attending to guests. Be patient and enthusiastic towards everyone.
Hi, I’m
Karina Li
Summary
Overview
2
years of professional experience
Work History
Hint Murder Mystery
Host
07.2023 - Current
Job overview
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
XInbai Shopping Mall
Salesperson
01.2023 - 06.2023
Job overview
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favourable terms for both company and client.
YUHAIHONG
After-School Tutor
09.2022 - 04.2023
Job overview
- Enhanced student comprehension by incorporating interactive activities and personalized attention.
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Developed customized lesson plans tailored to each student''s individual needs and learning style.
- Established strong rapport with parents and guardians, maintaining open lines of communication regarding student progress.
BUGU Social Board Game
Receptionist
12.2021 - 09.2022
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Education
Macquarie UniversitySydney, NSW
Bachelor of Linguistics And Language Sciences from Linguistics
06.2025
University Overview
Skills
- Mandarin proficiencyServer Support
- Team Collaboration
- Problem-solving abilities
- Data Entry
- Customer Care
- Active listening
- Time management
- Cooking
- Painting
Accomplishments
Accomplishments
- Second prize in 2023 lscat Translation Competition, Jiangsu Province, China
- First prize in 2022 National College Students Innovation Ability Competition
- First prize of the 2nd College Students Basic Chinese Writing Skills Competition in 2022
- Nantong painting Competition second prize 2022
- Second prize in International English Test for Talents 2023
hobbies
hobbies
- Drawing （Learning art for ten years, love painting）
- Pets (be experienced in looking after animals.)
- Reading
- Singing
Timeline
Host
Hint Murder Mystery
07.2023 - Current
Salesperson
XInbai Shopping Mall
01.2023 - 06.2023
After-School Tutor
YUHAIHONG
09.2022 - 04.2023
Receptionist
BUGU Social Board Game
12.2021 - 09.2022
Macquarie University
Bachelor of Linguistics And Language Sciences from Linguistics
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