Eade Jung
East Ballina,NSW
Summary
Proven track record in enhancing customer/patient satisfaction and streamlining operations, evidenced by high health inspection scores at St Vincents Private Hospital. Adept in food and beverage handling and demonstrating exceptional problem-solving abilities. Successfully managed working with competing priorities and demonstrating a calm and confident approach to my workload under pressure.
Overview
2
2
years of professional experience
Work History
Assistant Catering Manager
St Vincents Private Hospital
08.2023 - Current
- Maintained strict adherence to food safety guidelines, resulting in consistently high health inspection scores.
- Managed budgets and inventory control, reducing overall costs and minimizing waste.
- Handled catering scheduling, ordered food and planned events.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reception Assistant
Northern Rivers Pilates
03.2023 - 08.2024
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Collaborated closely with other staff in order to provide comprehensive support for overall studio operations.
- Handled confidential information with discretion, protecting sensitive data related to customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
Junior Retail Assistant
Officeworks
07.2022 - 01.2023
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Resolved customer issues professionally, leading to higher overall satisfaction ratings.
- Boosted customer satisfaction by providing tailored product recommendations and excellent service.
Education
St John's College
Woodlawn10-2024
Skills
- Food presentation
- Order documentation
- Food and beverage handling
- Problem-solving abilities
- Multitasking
- Reliability
- Patient Satisfaction
Timeline
Assistant Catering Manager
St Vincents Private Hospital
08.2023 - Current
Reception Assistant
Northern Rivers Pilates
03.2023 - 08.2024
Junior Retail Assistant
Officeworks
07.2022 - 01.2023
St John's College
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