Summary
Overview
Work History
Education
Skills
Timeline
Generic

Easter Pati Masina

Oakey,Queensland

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Island Rocks Company Limited
12.2017 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor Of Commerce - Accounting And Business Management

Itu Asau Collage
Asau, Savai'i, Samoa
12.2016

Skills

  • Brand Representation
  • Paperwork Processing
  • Product Knowledge
  • Delivery Scheduling
  • Client Relations
  • Product Promotion
  • Filing
  • Customer Service
  • Stock Management
  • Order Processing

Timeline

Customer Service Representative

Island Rocks Company Limited
12.2017 - 09.2021

Bachelor Of Commerce - Accounting And Business Management

Itu Asau Collage
Easter Pati Masina