Ebenezer Joy
Hope Valley,SA
Summary
A dedicated and proactive Master’s student in Engineering Management with hands-on experience in operations, inventory control, and customer service. Known for strong problem-solving abilities, a can-do attitude, and a knack for streamlining processes. Adept at utilizing analytical thinking and leadership skills in fast-paced environments. Seeking to leverage my technical expertise and management background to make a significant contribution in a challenging role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Console Operator
On The Run (OTR) - Peregrine Corporation
07.2023 - Current
- Ensured 100% accuracy by balancing tills at the start and end of shifts, contributing to error-free financial reporting.
- Spearheaded the organization and restocking of merchandise, conducting regular gap counts and inventory checks, reducing stock variance keeping it below 10%.
- Delivered exceptional customer service, resolving inquiries and complaints, resulting in positive feedback from customers.
- Processed fuel and merchandise transactions with precision.
- Monitored fuel levels, proactively preventing shortages and improving operational efficiency by coordinating timely refills.
- Maintained a safe and hygienic store environment, adhering to health and safety standards.
- Managed hot food preparation and disposal, reducing waste by optimizing stock control.
Warehouse Operator
ALDI - Distribution Center
03.2023 - 07.2023
- Enhanced warehouse efficiency by achieving a pick rate of over 170 cases per hour, fulfilling orders for 6+ stores daily.
- Inspected and identified damaged goods, ensuring timely resolution and reducing product loss.
- Operated pallet jacks and other machinery to handle materials, optimizing storage and retrieval processes.
- Played a pivotal role in maintaining smooth warehouse operations, contributing to meeting daily delivery targets consistently.
- Improved accuracy in inventory management by efficiently picking and packing store-specific items.
Sales Co-Ordinator
Aluminium & Allied Centre
11.2021 - 05.2022
- Managed inventory and coordinated deliveries, reducing delays and improving customer satisfaction.
- Collaborated with department heads to ensure seamless warehouse operations, optimizing productivity.
- Maintained organized and up-to-date sales records, enabling efficient reporting and decision-making.
- Monitored stock levels, reducing supply shortages and ensuring consistent availability of materials.
- Delivered operational support in a high-pressure environment, contributing to the store’s sales growth.
Service Technician (Intern)
Indus Motors
06.2019 - 07.2019
- Adhered to safety guidelines at all times
- Ensured that installations were carried out according to rules and guidelines
- Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations
- Performed tests on vehicles to determine their functionality
- Provided quality assessment of vehicles before diagnosing specific issues and estimated costs of repairs based on parts and labor charges
- Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of equipment
Education
Master of Engineering - Engineering Management
University of South Australia
Adelaide, SA11.2024
Bachelors in Mechanical Engineering -
Toc-H Institute of Science And Technology (KTU)
India05.2021
Skills
- Time Management
- Teamwork
- Mathematics
- Leadership
- Customer Service
- Communication
- Analytical Thinking
- Active Listener
- Machine operation and basic programming skills
- Ability to work well in a fast-paced environment
- Adobe Creative Suite
- Microsoft Office
- Machine Tools
- SolidWorks
- IBM SPSS
- AutoCAD
- Minitab
- C
- SAP
Projects
Hybrid Rocket Engine
2024 – Ongoing, University of South Australia
- Conducting a comprehensive study on Hybrid Rocket Engines (HREs), aimed at optimizing propulsion for aerospace applications.
- Evaluated existing HRE models to identify performance metrics such as thrust modulation, combustion efficiency, and operational reliability.
- Analyzed advancements in fuel technology and structural materials to improve fuel regression rates and overall efficiency.
- Recommended the best-suited HRE model for applications such as satellite deployment and suborbital flights based on comparative analysis.
- Leveraged tools like Minitab and AutoCAD for model simulations and performance predictions, contributing to cost-effective, reliable aerospace propulsion solutions.
Certification
- Lean Six Sigma Black Belt
- 3-D CAD Modelling, Assembly & Analysis
Training
- Non-Destructive Testing
- Desktop CNC Milling
Extracurricular Activities
Co-founder, Funpreneurs, Created an online event management business. Planned and organized three events and maintained finances and raised the initial investment by 84%.
Timeline
Console Operator
On The Run (OTR) - Peregrine Corporation
07.2023 - Current
Warehouse Operator
ALDI - Distribution Center
03.2023 - 07.2023
Sales Co-Ordinator
Aluminium & Allied Centre
11.2021 - 05.2022
Service Technician (Intern)
Indus Motors
06.2019 - 07.2019
- Lean Six Sigma Black Belt
- 3-D CAD Modelling, Assembly & Analysis
Master of Engineering - Engineering Management
University of South Australia
Bachelors in Mechanical Engineering -
Toc-H Institute of Science And Technology (KTU)
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